What are the responsibilities and job description for the HOA Community Association Manager position at Rise Association Management Group?
Position Overview :
RISE is seeking a dynamic Association Manager to join our expanding team. In this role, you'll be pivotal in delivering the "RISE Difference" to our clients and guiding our team of managers to excellence. As an Association Manager, you'll oversee all aspects of our service delivery, including facility, financial, and administrative management, ensuring a culture of service and accountability.
You'll be a key player in setting and achieving goals, providing direction, and managing the day-to-day operations of our associations. This role demands exceptional leadership, strong communication skills, and a solid understanding of financials and community association management. A "find a way" mentality, a robust work ethic, and the ability to thrive in a fast-paced environment with multiple priorities are essential. Regular evening meetings with clients are part of the role.
Core Responsibilities :
- Ensure adherence to RISE's procedures, policies, and tools.
- Provide financial and operational leadership, offering consultative support to clients.
- Review monthly Board of Directors packets and oversee mass mailings.
- Attend board and membership meetings to strengthen client relationships and ensure compliance with relevant laws.
- Build and maintain strong client relationships.
- Provide exceptional customer service, addressing calls and messages within 24 hours.
- Efficiently manage new account onboarding.
- Foster team development through an open-door policy and guidance.
Required Skills, Knowledge, and Experience :
Education / Certification Requirements :
Additional Information :
Physical Requirements :
Typical Working Conditions :
Benefits :
Job Type : Full-time
Pay : Competitive and Flexible salary based on experience. 65K- 80K range