Lead Residential Inspector

Description

The RISE Group, Inc. is seeking a Lead Residential Inspector to conduct in-home quality assurance inspections of subcontracted work for customers of the RI Energy program. The position will supervise QA inspectors and be a technical and process resource to Inspectors.  Inspectors visit residences at the start, during and/or upon completion of work, with follow-up visits as needed to ensure customer satisfaction. This position will be based out of the Cranston, RI office.

Responsibilities:                                                                                                                                                                               

• Supervise and monitor Inspectors production and quality
• Work with RISE staff to create and implement process and technical improvements to improve productivity, quality and consistency of the inspection work delivered
• A lead resource providing support for technical issues, building science, program standards for inspectors, office staff and field staff
• Highly proficient in diagnostic tests and equipment (blower door and combustion safety tests, infrared scans) and can train inspectors and field staff
• Coordinate and deliver technical discussions at inspectors’ meetings and occasionally auditor meetings
• Compile best practice examples and lead technical discussions at contractor quarterly meetings
• Participate in the onboarding meetings of new contractors
• Train, direct and maintain good working relationships with contractor installation crews
• Diagnose and troubleshoot installation questions/issues with crews via a contractor hotline
• Interact with homeowners effectively and diplomatically during site visits and when issues arise
• Ability to work with customers and resolve complex customer service concerns about work quality
• Prepare inspection reports documenting findings, including digital photos of any problems/discrepancies, complete change orders, and contractor evaluation surveys
• Maintain a high level of communication with the RISE office, homeowners, contractors, and building code officials in a clear, professional and timely manner
• With company support, obtain and maintain BPI certifications along with OSHA and Lead-Safe certifications.

Minimum Qualifications:

• At least five years of building construction/remodeling experience, including knowledge of carpentry, electrical or mechanical systems.
• Experience interacting with customers and contractors.
• Interpersonal skills, including the ability to tactfully avoid conflict and build mutual respect.
• Excellent verbal and writing skills.
• A commitment to and enthusiasm for energy efficiency.
• Proficiency with Windows-based computer applications, including Microsoft Word, Excel and Outlook.
• A high school diploma or equivalent.
• A valid driver’s license, clean driving record and the ability to travel daily to customers’ homes.
• Physically able to fulfill job functions, including lifting up to 50 lbs., carrying and climbing step ladders, entering attics, basements and crawlspaces, and using small tools and installation equipment.
• Able to pass criminal background and drug screening tests.

Preferred Qualifications:

• Experience installing insulation and air sealing.
• Building construction/remodeling supervisory experience.
• BPI Building Analyst Technician or Professional certification.
• Construction Supervisor License. 

Physical Demands:

Continuous

• Standing

Frequent

• Lifting under 40 lbs.
• Dusty environment
• Outside work
• Stooping, bending, reaching (push/pull)
• Walking
• Clarity of vision at both over 20 feet and under 20 inches
• Ability to judge distance and space relationships.
• Area that can be seen up and down or to the right or left while fixed on a point.

Occasional

• Lifting over 40 lbs.
• Climbing ladders and stairs
• Precision type work
• Computer input and typing
• Answering the phone
• Driving
• Ability to identify and distinguish colors.

Rarely

• Using oil or chemicals
• Sedentary work
• Adjustment of eye to bring object into sharp focus.

Position Type and Expected Hours of Work:

This is a full-time 40-hour position. Days and hours of work are Monday through Friday 8:00 AM to 5:00 PM.

Travel: Travel throughout Rhode Island on a daily basis.

Work Environment: This job operates indoors and outdoors. Position will entail frequent exposure to various conditions with exposure to any or all of the following: Heat, Cold, Heights, Dust, Dirt, Indoor, Outdoors, and Confined Areas.

Compensation & Benefits:

• Health care benefits through United HealthCare
• Delta Dental and Vision Service Plan
• Paid time off and holidays
• Employer-matching 401(k) retirement plan
• Employer-paid Employee Stock Ownership Program (ESOP)
• Employer-paid life and AD&D insurance; access to short and long-term disability insurance
• Tuition reimbursement 

Who We Are

The RISE Group is an employee-owned, professional engineering firm that provides a complete range of consulting, design, and energy services to customers throughout the United States and internationally. Our multi-disciplined engineering and technical staff specialize in failure analysis, engineering design, process optimization, and condition assessment. Our work demonstrates how creative collaboration can produce outstanding results for our clients and our communities.

Our Culture

At RISE, our customers come from all walks of life -- and so do our employees! We hire amazing people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. We can confidently state that we are successful as a direct result of our diversity. From day one and throughout your career with us, you’ll find a workplace culture with expansive personal & professional development opportunities, cutting edge technology, a place where relationships are valued, and work/life balance is always a priority. We are committed to diversity, equity, and inclusion (DEI) within our workplace and in our communities. It is our policy to provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other applicable federal or state-protected classification.

The RISE Group is an E-Verify participant and will conduct background investigations and pre-employment screening of candidates for employment Pre-employment activities will be conducted on qualified applicants after acceptance of a job offer.

The RISE Group is an employee-owned company and an equal opportunity/affirmative action employer. We welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, veteran status, disability, or any other classification protected by law.