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Wellness Specialist - Client Experience & Operations at RISE Modern Wellness

RISE Modern Wellness
Charlotte, NC Full Time
POSTED ON 1/19/2025
AVAILABLE BEFORE 4/19/2025

Job Description

Job Description

Rise Modern Wellness in South End Charlotte, NC is looking for wellness specialists to join our team.

Wellness Specialist Job Description

Are you passionate about helping others enhance their wellbeing? Are you a relationship builder who can make clients feel deeply cared for? Are you searching for a fun and flexible job that gives you access to powerful wellness services that’ll keep you healthy, detoxed, and pain-free?

The Company :

Rise Modern Wellness is a full-service wellness facility offering state-of-the-art services like Cryotherapy, Infrared Saunas, IV Therapy, PEMF Therapy, Salt Therapy, and much more! We exist to help clients achieve their wellness goals, from detoxification to fat loss, pain management, beauty, deep relaxation, and athletic performance.

The Position :

The Wellness Specialist oversees the operations of services offered at Rise Modern Wellness, including Whole Body Cryotherapy, Infrared Saunas, PEMF Therapy, Dynamic Compression, CryoFacials, and more! You will educate clients on each service and make general recommendations to help them achieve their wellness goals. Additionally, you will fulfill various operational responsibilities, including answering phones, booking appointments, updating client notes, and maintaining storefront cleanliness.

Perks of the Role :

  • Flexible schedule
  • Access to wellness services
  • Collaborating with an upbeat, positive team and clients passionate about wellness

Minimum Qualifications :

  • Authentic care for people and wellness
  • Friendly and outgoing personality that regularly engages in conversation with new and existing clients
  • Quick and adaptable learner who can clearly articulate information to clients
  • Critical thinker who thrives in a fast-paced environment
  • Detail-oriented and organized individual who can provide thorough notes on clients
  • Strong attention to cleanliness, with the ability to notice when things are out of order and take initiative to address them promptly
  • Availability to work mornings, evenings, and weekends (Monday-Thursday : 9 : 45 AM-2 : 30 PM or 2 : 30 PM-7 : 15 PM; Friday-Saturday : 9 : 45 AM-4 : 15 PM)
  • Preferred Qualifications :

  • 1 year of experience working in a health / wellness-related facility
  • 1 year of experience in customer service
  • 1 year of experience in a fast-paced environment
  • Proven success in a team-based working environment
  • Our Mission :

    At Rise Modern Wellness, we believe in empowering transformative change through physical and mental well-being while creating an atmosphere that leaves a lasting positive impact on every person who comes in contact with our brand.

    Culture Expectations :

  • Wellness focused
  • Timely communication
  • Servant leadership
  • Generosity mindset
  • Being an expert
  • System-driven
  • Solution-oriented
  • Compensation and Benefits :

  • Competitive pay
  • Access to wellness services
  • Opportunities for professional development and growth
  • Ready to Join Us?

    If you’re excited about joining a team committed to wellness and transformative change, we’d love to hear from you! Apply today to be part of our mission to empower health and well-being.

    Available shifts and compensation : Available shifts all days except Sundays. Compensation is $16.00 - $20.00 / hour.

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    Salary : $16 - $20

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