What are the responsibilities and job description for the Operations Manager position at Rise Renovation?
About Us:
Founded in 2022, Rise Renovation is one of the fastest-growing exterior
remodeling companies in the U.S. Our expertise includes the sale and
installation of windows, siding, entry doors, and gutters. We pride ourselves
on our exceptional craftsmanship, attention to detail, and commitment to
customer satisfaction. As we expand into Austin, TX, we seek an experienced
Operations Manager to join our team and help us continue delivering
outstanding results for our clients.
This role requires a 2–3-month training period at our corporate
office in Denver, CO. The company will cover travel and living
expenses during this period.
Job Description:
As an Operations Manager at Rise, you will oversee exterior home
remodeling projects from inception to completion. You will work closely with
clients and installation teams to ensure projects are completed on time and
to the highest quality standards. Your strong communication, organizational,
and leadership skills will be essential in ensuring our projects' success and
our clients' satisfaction.
Responsibilities:
- Manage all aspects of the installation process, including planning,
scheduling, and execution.
- Collaborate with clients to understand their needs, preferences, and
expectations and develop installation plans accordingly.
- Oversee installation teams, ensuring work is completed according to
project plans and quality standards.
- Run inspections on the client’s homes before installations to ensure
proper preparation and compliance with project specifications.
- Submit material orders and track them through the delivery process,
ensuring timely arrival and accurate quantities.
- Manage the calendar for installations and crews, ensuring efficient
scheduling and resource allocation.
- Directly manage installation crews, providing guidance, support, and
performance feedback.
- Interview and vet new installation crews, ensuring they meet company
standards and expectations.
- Obtain and manage permits, ensuring all necessary approvals are in
place for each project.
- Monitor job sites, conducting regular drop-ins to assess progress and
address any issues or concerns.
- Manage warranty calls, ensuring prompt and effective resolution of any
post-installation issues.
- Onboard new installation crews, providing training and support to
ensure their success.
- Continuously evaluate and improve project management processes
and procedures to enhance efficiency and client satisfaction.
Requirements:
- A minimum of 2-4 years of experience in project management,
preferably in the exterior home remodeling industry.
- Strong knowledge of construction materials, methods, and best
practices, particularly in windows, siding, entry doors, and gutters.
- Excellent communication, negotiation, and interpersonal skills.
- Proven ability to manage multiple projects simultaneously and meet
deadlines.
- Strong problem-solving and decision-making abilities.
- Proficiency in Google Workspace and Salesforce.
- Familiarity with local building codes and regulations. Residential
Contractor Class C license a huge plus.
- A valid driver's license and reliable transportation.
Pay: $70,000.00 - $82,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $70,000 - $82,000