Tenancy Support Specialist

About Our Organization

RISE Services is dedicated to providing comprehensive support services to individuals facing housing challenges. Our mission is to empower clients and help them achieve stability and independence through effective tenancy support.

Job Overview:

We are looking for a compassionate and motivated Tenancy Support Specialist to assist individuals and families in securing and maintaining stable housing. The Tenancy Support Specialist will work closely with clients to provide practical support, guidance, and resources necessary for successfully living independently in their communities. The ideal candidate will possess strong communication skills and a commitment to enhancing the quality of life for those they serve.

Key Responsibilities:

Client Assessment and Goal Setting:

• Conduct comprehensive assessments to evaluate clients' housing needs and challenges.
• Collaborate with clients to develop personalized tenancy support plans aimed at achieving housing stability.

Housing Assistance:

• Assist clients in identifying suitable housing options based on their needs and budget.
• Provide support with housing applications, lease agreements, and housing inspections.

Life Skills Training:

• Offer training and resources on life skills essential for independent living, including budgeting, meal preparation, and household management.
• Conduct workshops and one-on-one sessions to enhance clients' tenancy skills.

Advocacy and Resource Referral:

• Act as an advocate for clients with landlords, property managers, and service providers to ensure their rights and needs are met.
• Connect clients with community resources and support services, including financial assistance, mental health services, and employment opportunities.

Monitoring and Support:

• Monitor clients' progress toward their tenancy goals and provide ongoing support as needed.
• Conduct regular check-ins and follow-ups to address any challenges and celebrate successes.

Program Development:

• Participate in the development and implementation of program strategies and initiatives to improve client outcomes.
• Contribute feedback on best practices and areas for program enhancement.

Documentation and Reporting:

• Maintain accurate records of client assessments, progress notes, and outcomes in compliance with organizational policies.
• Prepare reports on client progress and program impact for stakeholders.

Community Engagement:

• Build and maintain relationships with landlords, housing authorities, and community organizations to foster collaboration and resource sharing.
• Represent RISE Services at community meetings and events to promote tenancy support services.

Continuous Learning:

• Stay informed about best practices in tenancy support, housing policies, and community resources.
• Engage in professional development opportunities to enhance skills and knowledge in the field.

You will be required to attend the next in-person training and dates/locations can be found here: https://personcenteredpractices.partnership.vcu.edu/person-centered-thinking/pct-training-schedule-and-registration/ Our organization pays for this training and if needed a hotel.

• Bachelor's degree in social work, human services, psychology, or a related field; relevant experience may be accepted in lieu of a degree.
• Experience working with individuals or families facing housing challenges or homelessness.
• Strong communication, interpersonal, and problem-solving skills.
• Ability to work independently and collaboratively in a dynamic environment.
• Knowledge of local housing resources, tenant rights, and community services.
• Understanding of the challenges faced by individuals in securing and maintaining housing.
• Compassionate, non-judgmental, and client-centered approach to support.
• Valid driver's license and reliable transportation (if required for job duties).

RISE Services is an equal opportunity employer that values diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. RISE Services makes hiring decisions based solely on qualifications, merit, and business needs. For more information, you may contact our company.

Health, Dental and Vision Insurance
PTO accrual and Holiday accrual
Short-Term Disability
Life Insurance and Long-Term Care Option
Employee Assistance Program
Employee Tenure Bonuses
EAP