Director of Health Services

Overview

About Rising Ground

Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City.

The Director of Health Services oversees medical services related to 29i programs (EFFC, RTC, JYF, Bruner/New View), POH and IDD services. This role ensures high-quality care, regulatory compliance, and operational efficiency across all programs while providing clinical guidance to the medical team.

Responsibilities

• Oversee medical services for 29i programs and IDD services, ensuring compliance with federal, state, and local regulations.
• Develop and implement policies, procedures, and protocols in alignment with healthcare standards and program needs, and contract oversight.
• Provide direct supervision to the Supervising RNs for 29i and IDD services, as well as Nurse Practitioners and MDs.
• Manage budgeting and resource allocation for clinical operations.
• Ensure treatment quality and coordinate care with internal and external stakeholders.
• Oversee staff training, hiring, and professional development to enhance service delivery.
• Ensure compliance with external audits and work closely with PEM to monitor quality regularly.
• Serve as a primary liaison with regulatory agencies and funders, including ACS, OPWDD, and other oversight bodies related to the provision of health services.
• Ensure adherence to HIPAA and patient confidentiality policies in all clinical documentation and reporting.
• Collaborate with support divisions within the organizations such as Finance, Human Resources, Performance, Evaluation and Measurement, General Counsel, Institutional Advancement, Program Development, and other program areas.
• Raise the Organization’s profile through external communications, representation at key events, serving on advisory boards, relevant committees and task forces.

Qualifications

• Education: Advanced Practice Nurse (APN) or relevant healthcare leadership background.
• Experience: Minimum 5 years of clinical practice and 5 years of senior management experience in healthcare or social services.
• Licensure: Current and unrestricted New York State Registered Nurse (RN) license required
• Skills: Strong leadership, policy implementation, and financial management abilities.
• Compliance Knowledge: Familiarity with 29i health services, OMH, OPWDD, and regulatory standards.

Work Environment and Physical Demands

• Office-based with required travel to program sites.
• Must be able to sit, stand, and occasionally lift-up to 10 pounds.

This position plays a critical leadership role in ensuring the highest standards of medical care and clinical services for the people supported by the organization.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Supervisory Responsibility

Yes/No

Work Environment:

Clinic/Field/Corporate Office

Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday in 500 Bergen Avenue. Bronx, New York. Work hours options are 9:00 am - 5:00 pm, 9:30 am - 5:30 pm, 10 am - 6 pm.

Additional Requirements:

• Authorized to work in the U.S.
• Ability to work in-person in New York City (NY) for at least 3 days or more per week.
• Ability to travel to other Rising Ground sites (if required)

 Equal Employment Opportunity Statement

It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all

employees and applicants for employment without unlawful discrimination as to an individual’s

perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or

veteran status in all employment decisions, including but not limited to recruitment, hiring,

compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.