What are the responsibilities and job description for the Medical Assistant/Medical Receptionist position at Rising Health Specialty Clinic?
We are seeking a versatile and compassionate Medical Assistant & Medical Receptionist to join our team at Rising Health Specialty Clinic. This dual-role position requires a dedicated professional who will be managing the administrative responsibilities but can also provide clinical support to providers when needed as an MA.
This role involves scheduling appointments, managing patient records, handling phone inquiries, and ensuring a welcoming environment for patients. The ideal candidate is organized, detail-oriented, and committed to delivering exceptional patient service in both clinical and administrative capacities.
Responsibilities
- Provide excellent patient care and treat patients with compassion while developing trust and rapport. Provide support, reflective listening, and compassion to patients
- Coordinate the clinic's schedule and schedule patients appropriately
- Collect payment using our systems
- Discussion of finances and helping the patient pay for treatment
- Effectively interact with patients, families, physicians, and other healthcare workers
- Scan documents
- Answer phone calls, emails, and tasks throughout the day
- Be able to maneuver and use multi- programs and systems
- Have effective communication with management
MA Responsibilities:
- Assist with provider tasks
- Take vitals
- Manage Ai Scribing
Qualifications
- Excellent communication skills and teamwork abilities
- Excellent judgment and oversight skills
- Ability to work independently
- Ability to handle sensitive and confidential information
- Superior customer service and problem-solving skills are required
- Strong technology skills
- Strong math skills
- Ability to have oversight on patient accounts and have close attention to detail
- Ability to perform under tight deadlines and high call volumes
- Minimum of 2-5 years relevant work experience in healthcare field current
Required:
2 years of working as a Medical Assistant
Schedule:
Mondays, Wednesdays, Thursdays: 8:30-5pm
Tuesdays 8-5pm & Friday 8:30-3pm
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Professional development assistance
- Vision insurance
Medical Specialty:
- Holistic Medicine
Schedule:
- 8 hour shift
Experience:
- Customer Service: 3 years (Required)
- Medical assistant: 2 years (Required)
Work Location: In person
Salary : $18 - $20