Client Service Representative

Risinger Veterinary Hospital is seeking a Client Service Representative to join our team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented, and committed to contributing to a team-focused environment.

This is a full-time position, with availability needed Monday-Saturday.

Full-Time Benefits and Compensation**

• Compensation: $16-$18 per hour, for each hour worked*
• Health Package: Medical, Dental, and Vision Insurance (HSA options)
• Life Insurance and Disability
• Employee Assistance Program
• 401k options
• Paid time off in accordance with site policy and applicable law

Required Qualifications and Skillset:

• 1 years of client service experience
• Previous veterinary experience is a plus!
• Proficiency in the following skills:
  • Multitasking
  • Client communication
  • Attention to Detail

We are a full-service, multi-doctor, mixed animal practice, equipped with a professional and courteous staff. Our wide range of services, combined with state-of-the-art technology and a gentle touch, ensures our patients receive the best care possible. We are committed to providing excellent medical, surgical, and dental care, emphasizing exceptional client service, and offering our team skillful, desirable, and fulfilling careers. We cherish our connection with the community, treat each pet as if they were our own, and are honored to be voted Terrell’s Best Veterinary Clinic 2018, 2019, 2021, 2022, and 2023!

*To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors. **During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law. WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws. Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.