What are the responsibilities and job description for the Consolidated Billing Representative position at Risk Strategies?
This is a hybrid opportunity and this role requires onsite in-office presence approximately 1 to 3 days per week at our Dallas, TX office location.
The Consolidated Billing Representative is responsible for working with a set group of clients’ eligibility, carrier payments and reconciliation discrepancy research and resolution.
Primary Duties and Responsibilities:
- Daily review and approval of client carrier invoices for payment
- Packaging and mailing of client carrier checks to their respective addresses
- Communicate with clients, account managers brokers, internal departments, and carriers to resolve billing and eligibility related issues
- Assists other departments within the organization with client and carrier inquiries related to their benefits and billing setup
- Research and resolution of eligibility and billing discrepancies
- Understanding benefits and plans and specific needs for certain clients or carriers
- Ability to multitask a variety of duties and workload throughout the day, week and month
- Working with our India team on daily questions and monthly training among our eligibility, billing, and resolution India departments
Qualifications and Requirements:
- High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience.
- Critical thinking skills and competency in problem solving and work efficiency
- Ability to speak professionally and articulately with all internal and external clients and departments.
- Ability to adapt and work with many manual processes and procedures specific to certain clients and carriers
- Ability to learn benefit calculations for premiums and work with different areas to resolve rate and premium issues
- Experience in benefits, accounting, billing or auditing would be beneficial in this role
Risk Strategies is the 9th largest privately held U.S. brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions. With more than 30 specialty practices, Risk Strategies serves commercial companies, nonprofits, public entities, and individuals, and has access to all major insurance markets. Risk Strategies is an Accession Risk Management Group company, with over 200 offices and more than 5,000 employees across the U.S. and Canada.
Our industry recognition includes being named a Great Place to Work, Best Places to Work in Insurance, and on the Inc. 5000 list as one of America’s Fastest Growing Private Companies. We are committed to being good stewards for our company, culture, and communities by having a strong focus on Environmental, Social, and Governance issues.
Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page:
www.risk-strategies.com/careers
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