What are the responsibilities and job description for the QA Analyst - Operations position at RIT Solutions, Inc.?
Title : QA Analyst - Operations
Location : Des Moines, IA- Hybrid
As a QA Analyst - Operations, you will :
- Participate in low-to-moderately complex initiatives and identify opportunities for process improvement within Business Execution.
- Review and analyze tactical Business Execution assignments or challenges, requiring research, evaluation, and selection of alternatives for low-to-medium risk deliverables.
- Present recommendations for resolving low-to-moderately complex situations and exercise some independent judgment while adhering to function policies, procedures, and compliance requirements.
- Provide information and support to client personnel in Business Execution.
- Perform QA findings analysis, dispute / appeal reviews, and escalate trending issues.
- Coordinate with business leaders to monitor and resolve process improvement opportunities.
The ideal candidate will have :
