What are the responsibilities and job description for the ServiceNow Developer position at RIT Solutions, Inc.?
Title : ServiceNow Developer
Remote / Hybrid Schedule : 3 days expected onsite
Hours | shift | On Call | Timezone : EST 8 : 30-5 : 00 pm full time (40 hours)
Start Date : ASAP
Duration : 6 months
Subvending Allowed : Yes, but they need to agree to our terms with NEU and we need to provide work authorization
Interview Process : Ms Teams video
Responsibilities :
- Performing day to day administration of the ServiceNow platform, including making approved changes to process and workflows, troubleshooting incidents and fulfilling support requests, and ensuring the overall health of the ServiceNow platform.
- Performing ServiceNow implementation tasks including but not limited to configuration, integration, and custom application development.
- Developing clear and concise technical documentation
- Communicating ServiceNow process, operations and capability information to all levels of management effectively.
- Perform installation and testing of vendor-provided updates and new releases
- Work with users to identify and refine business requirements and workflows
- Support the design of ServiceNow integrations and work with business partners and technical teams for implementation Identify and define business solutions for users
Qualifications :
Advanced Scripting / Reporting and other classes area highly recommended
