Franchise Business Consultant

If you like being a part of Spreading Happiness then please come and share our passion here at Rita's for spreading Ice, Custard and Happiness to the world. If this sounds like you and you would like to be part of an Iconic Brand then please read on.

Franchise Consultant

DEPARTMENT: Operations

Essential Duties and Responsibilities:

· Deliver strong shop level operations, and profitable top line sales growth through the successful execution of company initiatives.

· Provide structured feedback and effective coaching and counseling to the Franchisees on performance and growth.

· Understands and drives company business metrics to ensure effectiveness, high performance, and profitability.

· Responsible to meet or exceed KPI’s set annually.

· Execution of the business plan to drive shop operational performance and unit level economics.

· Utilize tools provided to ensure execution of Rita’s Operational and Brand Standards.

· Lead and influence across multiple levels within the Franchisee community and Headquarters team.

· Identify objectives and systems to improve underperforming shops.

· Support regional and national meetings as directed.

· Actively participate in cross functional Cool Support Center meetings, as needed.

· Cultivate a culture of high performance and accountability centered around the Rita’s Way fundamentals.

· Will be required to perform other duties as requested, directed, or assigned.

· Collaborate as needed with cross-functional teams to launch and achieve targeted results for brand programs and initiatives.

· Implementation and training for new products, roll outs, programs, and equipment in the Rita’s System

· Coordinate, train, and execute assigned new shop openings and transfers.

· Work with franchisees to plan and execute local store marketing programs.

· Communicate to immediate supervisor and Franchisee any non-compliant situations in field regarding RFC’s policies, procedures, and Brand Standards

· Perform shop visits to ensure the proper display and application of corporate branding materials, shop manager development, local store marketing, and educating and supporting shops with best practices.

· Will be required to perform other duties as requested, directed or

assigned.

· 4-year college degree or equivalent business related experience.

· 2-5 years of related management experience in restaurant, retail, or hospitality industry.

· Valid driver’s license, insurance, and reliable transportation

· Exude a strong professional presence when working with different personality traits.

· Ability to communicate verbally and written in a professional and positive manner, to leadership, as well as internally and externally.

· Required computer skills: Proficiency with Microsoft Office and Excel

· Marketing skill: Basic knowledge of social media.

· POS knowledge and proficiency

· Certified Food Safety Manager Certificate (ServSafe).

· Excellent oral and written communication skills with the ability to coach, influence and motivate others.

· Strong analytical, time management and problem-solving skills.

· Valid driver license and insurance for travel within the US.

· While performing the duties of this job, the employee may be required to taste and smell the products.

· Stand for long periods of time.

· Domestic travel by car and/or air can vary from 1–14-day periods.

· Work “restaurant hours” including weekends, evenings, and mornings.

· May be required to work holidays.

· Must be able to lift to 50 pounds.

· Must be willing and able to operate all equipment used in shop operations.

· Perform repetitive tasks, i.e. scooping, stirring, and lifting.

· Required to travel up to 80% of the work schedule in any given week. States currently include Pittsburgh, Michigan, Chicago, Indiana, Upstate NY, Columbus, Dayton and Toledo

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Work Location: On the road