Demo

Treat Team Afternoon Lead

Rita's Italian Ice & Frozen Custard
Farmington, MI Full Time
POSTED ON 3/20/2025
AVAILABLE BEFORE 5/20/2025

Overview
We are seeking a dedicated and motivated Shift Leader to join our team. The ideal candidate will possess strong leadership qualities and a passion for providing excellent customer service. As a Shift Leader, you will oversee daily operations, ensure staff efficiency, and maintain high standards of food quality and cleanliness. This role is crucial in creating a positive environment for both employees and customers.

Duties

  • Supervise and coordinate the activities of team members during shifts to ensure smooth operations.
  • Assist in food preparation and ensure culinary standards are met.
  • Train new staff on food handling procedures, cash register operations, and customer service techniques.
  • Help with upselling menu items to enhance customer experience and increase sales.
  • Manage cash handling processes, including operating the POS system accurately.
  • Maintain cleanliness by sanitizing work areas, equipment, and dining spaces.
  • Buss tables efficiently to ensure a clean dining environment for guests.
  • Address customer inquiries and resolve any issues that may arise during shifts.

Requirements

  • Previous experience in a leadership role within the food service industry is preferred.
  • Strong skills in food preparation and culinary practices.
  • Proficient in using POS systems and handling cash registers.
  • Basic math skills for accurate cash handling and transaction processing.
  • Ability to work effectively in a fast-paced environment while maintaining attention to detail.
  • Excellent communication skills to lead a team and interact with customers positively.
  • A commitment to maintaining high standards of sanitation and cleanliness.

Job Types: Full-time, Part-time, Seasonal

Pay: $13.00 - $15.00 per hour

Benefits:

  • Flexible schedule

Shift:

  • Evening shift

Work Location: In person

Salary : $13 - $15

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