What are the responsibilities and job description for the Market Development Specialist position at Ritchie Bros.?
ABOUT US
The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.
ABOUT THE TEAM
In joining our corporate services teams, you will be ensuring the business runs smoothly in your respective verticals and supporting the overall business to achieve our core objectives.
Every day your work will make a difference in the way we run our business and the in the way customers interact with us.
JOB DESCRIPTION
RESPONSIBILITIES
- Spearhead special project outreach to applicable Buyers for any IAA promotions & co-promotions with our partners and gather feedback or engagement where necessary in collaboration with other IAA departments.
- Identify leads and complete outreach to sell IAA Transport and any other new products/services.
- Understand the products, services and tools customers use to operate their businesses, and offer solutions to create more interactions/additional purchasing opportunities at IAA.
- Present new product, services and partnerships to managed accounts as they are added to IAA’s product portfolio, uncovering business opportunities that may generate incremental revenue and/or create efficiencies.
- Establish efficient communication methods and liaisons between key customers and internal departments.
- Provide superior customer service and adhere to IAA’s Customer Care Values and action customer feedback, working closely with other IAA teams.
- Monitor a list of prioritized accounts on their day-to-day needs while engaging with IAA’s auction services.
- Flexible and willing to perform other tasks as assigned
QUALIFICATIONS
- 2 years of Business Development or Account Management experience
- 2 years of experience in the automotive industry
- Professional office work environment
RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.