What are the responsibilities and job description for the Product Manager position at Ritchie Bros.?
Job Description
The Product Manager is responsible for setting the strategy, with support from the Manager, for a portion of the buyer experience with the support from leadership. The Product Manager will work with stakeholders across the organization to gather requirements while working closely with design, engineering, and product to ensure a unified experience for the customers. There are many key facets - account, browse / discovery, homepage, search, bid / buy, checkout, and many more - that all must work together to deliver the best buyer experience, while achieving key business goals. This role will research and utilize industry-leading practices and innovation to drive a part of this experience.
Responsibilities
- Defines product strategy with within the team to create a compelling vision to make the buyer experience user friendly, efficient, intuitive while achieving key business goals.
- Evaluates market and consumer user experience research and results based on discovered industry trends and competitor landscapes, through conversations with the customer, data analysis and metrics.
- Clarifies the strategy in ambiguous areas and obtains group by-in with clear and logical rationale that is in line with product area strategy and is easy to consume.
- Leads a team to execute on strategies to deliver value to customers and the organization.
- Reviews proposed product changes or enhancements for compliance and alignment with desired user experience design and satisfaction standards and suggests improvements.
- Communicates with the team, product leadership, and key stakeholders frequently and effectively.
- Actively ensures their product team is aligned and engaged.
- Consistent, reliable ownership of the problem through to the solution within and across teams, peers, and partners.
- Identifies risks and issues, and proactively finds solutions.
- Perform other duties as assigned.
Qualifications
About Us
IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE : RBA) and (TSX : RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.
RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company's 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.
About the Team
We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction - from equipment inspectors, yard managers and operators to administrative staff and customer service representatives.
