What are the responsibilities and job description for the Refurb Coordinator position at Ritchie Bros.?
ABOUT US
Ritchie Bros. (NYSE and TSX: RBA) is a global asset management and disposition company, offering customers end-to-end solutions for buying and selling used heavy equipment, trucks and other assets in numerous industries including construction, transportation, agriculture, energy, oil and gas, mining, and forestry. Our mission is to create compelling business solutions for the world's builders to easily and confidently exchange equipment. Learn more about us at: https://www.ritchiebros.com/
ABOUT THE TEAM
We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction – from equipment inspectors, yard managers and operators to administrative staff and customer service representatives.
JOB DESCRIPTION
The Refurbishing Coordinator supports the operations and sales teams in preparation for sales. The Refurbishing Coordinator will have an office based in the yard office.
RESPONSIBILITIES
- Coordinate all auction and non-auction refurb activities
- Coordinate with as many as 10 mechanics at any given time (vendors)
- Manage and schedule paint vendor, seat vendor, and glass vendor
- Communicates with all Territory Managers, Customers/ Consigners and suggests refurb needed on all equipment
- Work with the Equipment Manager to coordinate picturing of finished items.
- May be called upon, when there are no inspectors onsite, the coordinator will need to inspect equipment so they can do work orders.
- Manage work orders and completion of all items in a sale (lot size varies).
- Handle all Strategic Account work orders for sale and private treaty.
- Track all invoices to make sure they are on the cost sheets.
- Review cost sheets to make sure they are accurate and all work is accounted for
- Handle all mechanical issues after the sale in a timely manner
- Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers.
- Perform other duties as assigned.
QUALIFICATIONS
- Must have: 2 years of mechanical or service background
- High school graduate or GED equivalent
- Strong time-management skills and able to proactively manage multiple projects simultaneously
- Excellent written and verbal communication skills
- Excellent interpersonal skills with a proven ability to build strong relationships
- Strong organizational skills and attention to detail
- Ability to establish priorities, work independently, and proceed with objectives without supervision
- Work well in a team environment
- Work in physical environment requiring the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions
- May be requested to work overtime and weekends during peak auction periods
- Grow Auction and Non-auction refurb by 10 percent each quarter
- Background in inventory management preferred.
