What are the responsibilities and job description for the Tow Truck Driver position at Ritchie Bros.?
About UsIAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE : RBA) and (TSX : RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.Job DescriptionTow truck drivers will be responsible for providing best-in-class towing service for RB Global. Drivers are responsible for the inbound and outbound towing of light duty vehicles - including motorcycles, travel trailers, and various other vehicles that can be fixed to a standard ball hitch - for a diversified customer base. The pickup and delivery of vehicles according to Due Dates for all work assigned through the RB Global Dispatch Team is essential. Drivers will provide status updates to customers and dispatchers, and will perform all communication, paperwork, condition reporting, and imaging required, including title verification, as necessary.Responsibilities
- Safely operate company tow trucks and tow light duty vehicles without causing damage to vehicles in tow.
- Perform pre and post trip inspections to ensure towed vehciles are not damaged.
- Safely tow customer vehicles.
- Perform pre and post trip inspections to ensure tow trucks are in good working order and comply with all safety requirements.
- Collaberate with the IAA Dispatch Team and be a positive influence.
- Provide excellent customer service.
- Record all pickup and delivery events, and capture all necessary information, including images, on the IAA Tow App.
- Verify title information when title pickup is required with the assigned vehicle, and communicate any discrepencies with the IAA Dispatch Team.
- Ensure all assigned tow jobs are completed on, or before, the due date.
- Other duties as assigned per business needs.Qualifications
- Minimum 1-year towing / transport experience
- Must be attentive and drive with care.
- Must possess route planning and efficiency skills.
- Ability to deal with hazards and obstructions when presented.
- Customer service skills.
- General mechanical knowledge of trucks and automobiles.
- Detail oriented.
- Excellent written and oral communication skills.
- Possess a valid Class D Drivers License with a clean driving record
- Willingness to work 12-14hr shifts including weekend and holidays
- Dispatch experience
- outdoors year-roundIn return for your excellent skills and abilities, we offer a benefits package including health insurance, 401K, STD / LTD, Life Insurance / AD&D, 11 paid holidays and up to 15 days of Paid time off.The anticipated budget for this position is between $25-26 / hour plus eligible overtime and performance bonuses.EEOCRitchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted.
Salary : $25 - $26
