What are the responsibilities and job description for the Service Department Coordinator (Agricultural Background) position at Ritchie Implement, Inc.?
Ritchie Implement, Inc. with four locations (Cobb, Darlington, Barneveld and Lancaster, WI) is looking for an enthusiastic person to join our team as a Service Coordinator at our Barneveld location. Ritchie’s is Southwest Wisconsin’s leading distributor of new and used agricultural equipment with the following manufacturer’s represented: Case IH, Vermeer, Kubota, JCB as well as many others. This is a growing company that is looking for someone who has the desire and drive to help this company grow. We are looking for an individual that understands the increased demands during the peak seasons and is willing to go the extra mile during these demanding times.
Service Assistant/Service Writer Primary Job Functions Include:
- 1. Responsible for selling parts, labor and wholegoods service while maintaining the highest level of customer satisfaction.
- 2. Shop ticket billing
- 3. Schedule all service work and assign to technicians
- 4. Advise customers of repairs and estimated cost of their repairs
- 5. Communicate effectively with customers throughout the repair process
- 6. Maintain clean and orderly shop
- 7. Assist technicians when needed
- 8. Work as a team with all other departments
The ideal candidate for this position will possess the following traits: excellent customer service skills, strong communication skills, computer literate, self motivated, hard working, team player, positive attitude, organized and detail-oriented. A farming background is a plus.
Benefits
Health Ins. - 401K with company match - Profit sharing - Full flex - LTD, STD, and life insurance - Paid vacation and holidays – Paid training
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Ability to Commute:
- Barneveld, WI 53507 (Preferred)
Ability to Relocate:
- Barneveld, WI 53507: Relocate before starting work (Preferred)
Work Location: In person
Salary : $20 - $30