Confirmations Specialist - Winchester, MA

Join Rite Window, a proud division of Renuity Home, where opportunity and work-life balance thrive. Here, we believe that work should be enjoyable, mission-driven, and financially rewarding.

Celebrating over 15 years as a top brand in the multi-billion-dollar exterior remodeling industry, we generate more than $40 million in annual revenue and are well positioned for explosive growth, backed by industry leader Renuity. At Rite Window, we live by our core values, which extend to personal joy, knowledge, value, and performance for the employees who proudly wear the Rite Window logo.

The Specialist Role

Hiring Immediately – As a full-time Confirmations Specialist, customer satisfaction is your specialty! You will effectively comunicate with homeowners interested in home remodeling projects and provide exceptional experiences and compelling information. At Rite Window, you will be at the forefront of representing one of the highest-rated brands in the industry directly with customers! Get ready to steer your journey toward a successful customer service career with one of the fastest-growing home remodeling companies in the country!

Does This Sound Like You?

• Personality: Organized, personable, dependable, patient, collaborative
• Track Record:
• Successful customer service experience
• Thrive in team settings
• Build exceptional relationships effortlessly
• Naturally empathetic and able to problem solve with others
• Incredibly organized with attention to detail
• Confident and outgoing
  
  

If this resonates with you, then this opportunity is a perfect match! Read on for the responsibilities and qualifications, and apply now—we’re actively interviewing for just one available positions.

Responsibilities

• Placing confirmation calls to verify scheduled appointments
• Corresponding with customers to monitor status via email, phone, and text
• Remaining available to customers to troubleshoot and problem solve during process
• Ensuring accurate data entry with CRM system
  
  

Qualifications

• Outgoing individual who thrives on human interaction
• Confident speaker with effective communication skills
• Excellent organizational skills
• Self-motivated, disciplined, and dependable
• Tech-savvy, familiar with CRM systems
• Weekend availability needed
  
  

Compensation

• Competitive hourly base pay: $19-$22/hr
• Potential for performance bonuses and incentives
  
  

Benefits & Perks

• Comprehensive medical, dental, life, and disability insurance tailored to you and your family’s needs
• Paid parental leave
• Robust 401(k) retirement savings program
• Generous paid vacation and holidays
• Growth potential—qualify for advancement within 6 months!
• Continuous learning and development
  
  

Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com.

If you have a question regarding your application, please contact TA@renuityhome.com

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