What are the responsibilities and job description for the Bath Service Coordinator position at Rite Window?
Bath Service Coordinator- Up to $52,000!
Rite Window, a proud company of the Renuity family, where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America, we are on a mission to revolutionize home improvement—making it faster, easier, and stress-free. Whether it’s a new bath, custom closets, or exterior upgrades, we help homeowners create spaces they love, without the hassle. With expert teams across 36 states and growing, there’s likely a Renuity home in your neighborhood. We value fresh perspectives and welcome candidates from all backgrounds to bring their unique experiences and ideas to our team. And we’re just getting started!
What We Offer
Competitive salary with performance incentives
Comprehensive benefits including medical, dental, and vision
Consistent schedules and professional growth opportunities
A respectful, forward-thinking work culture
Kholer Authorized Dealer
About the Role
In this position, you will:
Respond to all incoming requests for service from our customers and installers, ensuring smooth operations and adherence to service standards.
Work closely with the other service coordinators, project managers and service manager to ensure calls and service requests are answered and processed in a timely manner.
Assist with the scheduling and coordination of the service team to ensure that all service appointments and repairs are executed according to customer needs and timelines.
Work with the service manager and inventory specialist to monitor and maintain appropriate stock levels for service parts and manage the ordering process to ensure adequate inventory is available for service jobs.
Utilize technology to help facilitate the daily operations of the department.
Key Qualifications
Proven experience in a customer service or service coordinator role, preferably within a window, home improvement, or related industry.
Have strong time management and organizational skills.
Excellent problem-solving skills, with a customer-first approach to resolving complaints and service issues.
Solid organizational and time management abilities, with the capacity to handle multiple tasks and priorities simultaneously.
Proficient in the use of Microsoft office and technology to assist with daily tasks.
Ability to communicate effectively, both verbally and in writing, with customers, staff, and other departments.
A strong commitment to safety and compliance.
About Rite Window- Home Remodeling in the Northeast & Mid-Atlantic | Rite Window
At Rite Window, a Renuity company, we’re making home improvement faster, easier, and stress-free. Since 2001, homeowners in Massachusetts and southern New Hampshire have trusted us for high-quality windows, doors, roofs, showers, and bath upgrades. Now, as part of Renuity, we’re combining our local expertise with the strength of a national brand to build the future of home improvement. Our commitment to craftsmanship and customer satisfaction has earned us six Angie’s List Super Service Awards and a Yelp 5-star honor. As part of our team and the broader Renuity organization, you’ll have the opportunity to make an impact, grow your career, and help people create homes they love.
Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com.
If you have a question regarding your application, please contact TA@renuityhome.com
To access Renuity's Privacy Policy, please click here: Privacy Policy
Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com.
If you have a question regarding your application, please contact TA@renuityhome.com
To access Renuity's Privacy Policy, please click here: Privacy Policy
Salary : $52,000
