What are the responsibilities and job description for the Confirmations Specialist - Woburn, MA position at Rite Window?
Join Rite Window, a proud division of Renuity Home, where opportunity and work-life balance thrive. Here, we believe that work should be enjoyable, mission-driven, and financially rewarding.
Celebrating over 15 years as a top brand in the multi-billion-dollar exterior remodeling industry, we generate more than $40 million in annual revenue and are well positioned for explosive growth, backed by industry leader Renuity. At Rite Window, we live by our core values, which extend to personal joy, knowledge, value, and performance for the employees who proudly wear the Rite Window logo.
The Specialist Role
Hiring Immediately – As a full-time Confirmations Specialist, customer satisfaction is your specialty! You will effectively comunicate with homeowners interested in home remodeling projects and provide exceptional experiences and compelling information. At Rite Window, you will be at the forefront of representing one of the highest-rated brands in the industry directly with customers! Get ready to steer your journey toward a successful customer service career with one of the fastest-growing home remodeling companies in the country!
Does This Sound Like You?
Personality: Organized, personable, dependable, patient, collaborative
Track Record:
Successful customer service experience
Thrive in team settings
Build exceptional relationships effortlessly
Naturally empathetic and able to problem solve with others
Incredibly organized with attention to detail
Confident and outgoing
If this resonates with you, then this opportunity is a perfect match! Read on for the responsibilities and qualifications, and apply now—we’re actively interviewing for just one available positions.
Responsibilities
Placing confirmation calls to verify scheduled appointments
Corresponding with customers to monitor status via email, phone, and text
Remaining available to customers to troubleshoot and problem solve during process
Ensuring accurate data entry with CRM system
Qualifications
Outgoing individual who thrives on human interaction
Confident speaker with effective communication skills
Excellent organizational skills
Self-motivated, disciplined, and dependable
Tech-savvy, familiar with CRM systems
Compensation
Competitive hourly base pay: $19-$22/hr
Potential for performance bonuses and incentives
Benefits & Perks
Comprehensive medical, dental, life, and disability insurance tailored to you and your family’s needs
Paid parental leave
Robust 401(k) retirement savings program
Generous paid vacation and holidays
Growth potential—qualify for advancement within 6 months!
Continuous learning and development
Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com.
If you have a question regarding your application, please contact TA@renuityhome.com
To access Renuity's Privacy Policy, please click here: Privacy Policy
Salary : $40
