What are the responsibilities and job description for the Level II Technician position at Rittenhouse Communications Group?
Company Description
Rittenhouse Communications Group, located in Philadelphia, PA, has been a leading provider of integrated technology solutions to builders and building owners in the Mid-Atlantic region for the past 10 years. Specializing in smart building technology, we focus on listening to our clients to understand their technology needs, develop strategies, and deliver fully integrated solutions with synergistic components. Our tailored solutions and expertise set us apart in the industry.
Role Description
Rittenhouse Communications Group has been providing integrated technology solutions to builders and building owners throughout the Mid-Atlantic for the past ten years. As experts in smart building technology, we pride ourselves on being able to listen to and understand our clients to uncover their technology needs and help them to create a strategy before flawlessly delivering a fully integrated solution.
We are seeking a full-time Level II Technician based out of our Center-City Philadelphia office to oversee the installation and implementation of access control systems, IP intercom and video systems to internal and customer networks.
Responsibilities
- Oversee and inspect installations and interface work performed by Level I technicians and subcontractors.
- Install, program, and troubleshoot systems including, but not limited to, access control, intercom, IP & analog video, network, Wi-Fi, A / V, and VoIP
- Install, test, tone, and terminate various types of low voltage cabling including CAT6, Coax, door access cable, among others.
- Ensure Level I technicians and subcontractors are installing and configuring systems as per RCG and industry standards.
- Solve advanced system issues while performing “root-cause analysis”.
- Anticipate problems or necessary changes and work with project & service managers to complete assignments on time and within budget.
- Work with customers to fine-tune systems to meet their needs.
- Work with Project Managers and Service Managers to complete assigned tasks, tickets, and project installations.
- Provide timely accurate updates on service tickets and project installations.
- In all matters, act in the best interest of the company and the client as it relates to time, budget, quality, and industry and company best practices and standards.
Qualifications
Rittenhouse Communications Group offers a competitive salary and benefits package, including health / vision / dental and a retirement plan.
At Rittenhouse Communications Group we specialize in ensuring that the components of our clients’ technology solutions have synergy in their functions. We give our customers the confidence in the future-proof delivery of products, even when multiple companies are involved in the implementation. Our professionally tailored solutions and years of experience are what makes Rittenhouse Communications Group stand above the rest.
Job Type : Full-time
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