What are the responsibilities and job description for the Program Manager position at Ritter Center?
ABOUT RITTER CENTER :
For over 40 years, Ritter Center has been dedicated to preventing and resolving homelessness and improving the health, dignity, and well-being of people living in poverty in Marin.
When you join Ritter Center, you become part of a highly trained staff that combines national clinical best practices with a whole-person care approach to solving each person's medical and mental health, housing, and food needs. We are growing to meet the needs of our community! We are looking for staff who are ready for a career with a mission-driven organization, want to be valued, and have diverse experience and compassion. If this sounds like you, we would love to have you join our team!
CURRENT OPENING : Program Manager
Full-Time 40hours / week, Exempt
Annual Compensation : $80,000 / year
Please visit our jobs page on our website for a complete list of our employee benefits.
Ritter Center is currently seeking a Program Manager for our Whole Person Care Team . This full-time, exempt position reports to the Chief of Staff. This role is based in San Rafael, CA. All positions at Ritter Center require a background check and Livescan fingerprinting.
Please find the full job description below.
POSITION OVERVIEW :
- This role is based in San Rafael, MARIN COUNTY, NORTHERN CA.
The Program Manager for the Whole Person Care, also known as Full Service Partnership, Wrap Around Services, or Assertive Community Treatment, team provides client service guidance and staff leadership for a team of case managers serving up to 120 low-income and vulnerable individuals experiencing homelessness and requiring a wide array of mental, medical health, and housing services. This role requires significant experience and knowledge with coordinating and providing services to clients with complex needs while supervising the work of a dynamic team of Case Managers. This position ensures timely and accurate client care data tracking and reporting to the County of Marin in conjunction with Ritter's Quality Improvement staff. Experience with direct-client service is critical to managing this team, although only occasional direct service support will typically be required. This position reports to the Chief of Staff and might involve some Case Manager supervision.
The Program Manager builds, trains, and cultivates an effective team of Case Managers to implement Ritter's wrap-around and highly personalized Whole Person Care service mandate. This role supports the team's development of comprehensive client care plans and the provision of flexible, supportive services to ensure best practices are being used with a Housing First and Harm Reduction approach. Guidance is also provided for the team's efforts to conduct outreach, mental health assessments, screening for eligibility, preparation of reports and clinical case notes for WPC reimbursement. The Program Manager and Lead Case Manager are responsible for developing and maintaining excellent community partner relationships to support clients with access to the variety of mental health, medical care, housing and other entitlement or benefit programs they may qualify for.
Essential Functions and Responsibilities :
Qualifications :
Employment Practices :
Ritter Center is an Equal Opportunity institution and does not discriminate against any person in employment or in admission, treatment, or participation in its programs and benefits on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Salary : $80,000
