What are the responsibilities and job description for the Senior Community Manager position at Ritual?
About Ritual
Ritual is a personal health brand that is building the future of daily essentials. Our mission is simple : we help turn healthy habits into a Ritual. We started by creating the first visible supply chain of its kind and reinventing the daily multivitamin from the ground up. Now, together with some of the world's leading scientists, researchers and advisors, we're developing a new standard of high-quality, traceable daily products across new categories. Hundreds of thousands of customers across generations trust us, and we are growing quickly.
We've built a team of over 120 (and counting) curious skeptics, world-class scientists, unconventional artists, expert marketers, and analytical strategists. We're venture-backed and based in sunny Los Angeles. If you're looking to challenge the status quo and be challenged to do the best work of your career, join us.
Essential
We're looking for a
Senior Community Manager
to lead our efforts in building a collective of passionate Ritual advocates and superfans. You'll connect directly with individuals who share our values of transparency, safety, and efficacy, creating meaningful relationships and fostering deeper engagement. In this role, you'll manage our micro-influencer and community initiatives, cultivate authentic connections with diverse voices, and plan impactful community events across North America.
What You'll Do : Grow and lead our community program . Guide the growth and performance of The Skeptics, Ritual's micro-influencer and community program. Collaborate with cross-functional teams to ensure program success. Proactively recruit new members from diverse backgrounds to expand and enrich the community. Develop engaging brand and product education strategies to drive sales and social engagement, while tracking and reporting on key performance metrics.Foster authentic content creation.
Oversee product testing, user-generated content, and testimonial projects within The Skeptics. Partner with internal teams to create content for Ritual's owned marketing channels and high-performing paid ads, ensuring diverse perspectives are represented.Deepen customer connections.
Expand The Skeptics program and deepen engagement with Ritual's most loyal customers. Collaborate with product management, customer lifecycle, brand, and CX teams to ensure seamless program execution and alignment with business goals.Plan and execute inclusive community events.
Manage event strategy and execution, from conception to completion. Act as the main point of contact for internal and external partners, ensuring logistics like venue selection, vendor management, and onsite setup are handled smoothly. Proactively address last-minute details to create memorable and inclusive experiences.Build strategic partnerships.
Work with our private, invite-only showroom agency to coordinate logistics, while identifying new opportunities to generate organic social placements, enhance brand visibility, and strengthen partnerships.Support cross-functional initiatives.
Collaborate with the PR / communications team on administrative tasks, including managing and coordinating product send-outs as needed.Who You Are :
A natural connector.
You thrive on building relationships and creating welcoming, inclusive spaces for communities to flourish.Self Starter.
You're an idea person who brings fresh thinking and aligns it with company strategies.Organized.
You excel at managing tasks, information, and resources in a structured way.Data Informed.
You use data to uncover opportunities for growth and refine strategies.Adaptable and resourceful.
You're proactive, creative, and able to find solutions to challenges with limited resources.Open to growth.
You see challenges as opportunities to grow and innovate.What You Need :
A degree in Marketing, Communications, Public Relations, or a related field-or equivalent professional experience.Strong organizational and communication skills, with a keen attention to detail and ability to prioritize effectively in dynamic environments.Experience managing micro-influencer programs, loyalty initiatives, or community-building efforts.A track record of successful event planning and operations, ideally within the health and wellness industry or a similar space.Exceptional writing skills, with the ability to adapt to Ritual's brand voice.Compensation and Benefits :
Pay Range : $91,000 - $150,000Your base salary is one part of your total compensation package. The salary range represents the entire compensation range for this position. Exact compensation will depend on a number of factors, which may include the successful candidate's skills, level, years of experience, technical expertise, and other qualifications. Not all candidates will be eligible for the upper end of the salary range. This role is also eligible for equity generous benefits 401k unlimited PTO etc - see our list of perks / benefits below.Additional Compensation, Benefits and Perks :
401k Match - Up to 4%Medical / Dental / Vision / Life InsuranceHealthcare & Dependent Care FSAEquity participation in the form of stock options5 months gender neutral parental leave, with flex time for returning parentsTalkspace access for mental health supportPet Insurance discountNon-accrual and flexible PTO (10 days minimum)18 paid company holidays additional days for extended weekends.10 Wellness Days (Final Friday of each month)2 Days to volunteer (Days of Action)Focus Fridays (used for self-development, heads-down work, community group meetings and 1 : 1TBs)Free Ritual subscription during your time with usMaven Clinic Family Planning platformAnnual Wellness stipendMonthly Childcare AllowanceTechnology AllowanceNew hire Work from Home stipendBi-Annual Performance ReviewsBi-Annual in-person company eventsMonthly wellness activities
Why Ritual?
Since launching in October 2016, Ritual has grown to be a cultural revolution in the health industry. We're not about pseudoscience, half-truths or health fads. We are simple, effective, and backed by real science.
Ritual is an Equal Opportunity Employer. We are committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together.
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Salary : $91,000 - $150,000
