Salesforce Program Manager

Job Description
Should be able to handle more than one engagement in the same account
Provide value added suggestions to customer for reduction in cost and Improved overall utilization
Formulate, organize and monitor inter-connected projects
Coordinate cross-project activities
Lead and evaluate project managers and other staff
Develop and control deadlines, budgets and activities to support the program
Apply change, risk and resource management
Assume responsibility for the program s people and vendors
Assess program performance and aim to maximize ROI
Resolve projects higher scope issues
Prepare reports for program directors
Plan the delivery of the overall program and its activities in accordance with the mission and the goals of the organization
Develop new initiatives to support the strategic direction of the organization
Develop and implement long-term goals and objectives to achieve the successful outcome of the program
Develop a program evaluation framework to assess the strengths of the program and to identify areas for improvement
Develop funding proposals for the program to ensure the continuous delivery of services
Communicate with clients and other stakeholders to gain community support for the program and to solicit input to improve the program
Liaise with other managers to ensure the effective and efficient program delivery
Coordinate the delivery of services among different program activities to increase effectiveness and efficiency