What are the responsibilities and job description for the Call center banker position at Rivago Infotech Pvt?
Job Posting: Call Center Banker at Bank of America - Phoenix, AZ
Location: Phoenix, AZ, US
Job Overview
We are currently looking for skilled Call Center Bankers to join the team in Phoenix, AZ. This role is an exciting opportunity for individuals passionate about providing excellent customer service and driving sales within a call center environment.
Key Responsibilities
- Provide exceptional customer service and sales support by engaging with clients, understanding their needs, and sharing tailored product and service options.
- Exhibit commitment to teamwork and flexibility, including working weekends and holidays as required.
- Build rapport with clients, handle objections, and use plain language to clearly explain available options.
- Advocate for clients' financial needs, while ensuring they receive the best solutions.
Non-Negotiable Requirements
- Passion for delivering an experience that improves clients' financial lives.
- Team player with the ability to work flexible hours, including weekends and holidays.
- Strong communication skills and the ability to build relationships with clients.
Nice-to-Have Skills
- Experience in the banking/financial industry.
- Prior call center experience.
- Sales experience, particularly telephone sales.
- Experience with multi-solution offerings and bundling services.
- Experience as a Personal Banker managing high client volume.
Why This Position is Exciting
- Competitive benefits package, including tuition and dependent care reimbursement, generous 401K, and PTO.
- Flexible schedule options to achieve a better work-life balance.
- Work in a collaborative call center environment with a team of professional sales specialists.
- Opportunity to join a well-established and respected financial institution.
Additional Information
- No sponsorship available.
- No relocation assistance provided.
- The role does not have direct reports.
Job Type: Full-time
Pay: $18.64 - $24.47 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Application Question(s):
- Do you have experience in Sells and fulfills banking products ?
- what is your valid email address and suggest the best time to call you
Experience:
- telephone sales: 4 years (Required)
- banking/financial industry: 4 years (Required)
- call center: 1 year (Preferred)
Work Location: In person
Salary : $19 - $24
