What are the responsibilities and job description for the System Administrator position at Rivell?
Job Title : System Administrator
LOCAL APPLICANTS ONLY PLEASE!
Company Description : Rivell, a leading Managed Services Provider (MSP) based in Sewell, New Jersey, was recently recognized as one of Inc. 5000’s "Fastest Growing Companies in America." We specialize in delivering comprehensive IT solutions to businesses across various industries. At Rivell, we foster a collaborative and supportive work environment, offering competitive compensation, professional development opportunities, and a clear path for career growth.
Position Overview : We are seeking a skilled System Administrator to join our team. In this role, you will be responsible for maintaining and optimizing client IT environments, ensuring the stability, security, and performance of networks, servers, and systems. You will provide technical support, implement system upgrades, and work proactively to enhance IT infrastructure efficiency.
Key Responsibilities :
- Manage, maintain, and support client IT environments, including servers, workstations, and networking equipment.
- Provide technical support to clients via phone, email, and onsite visits, troubleshooting and resolving hardware, software, and network-related issues.
- Install, configure, and administer operating systems (Windows, Linux, and macOS) and enterprise applications.
- Perform system updates, patches, and security configurations to maintain compliance and mitigate risks.
- Monitor system performance, conduct regular backups, and implement disaster recovery strategies.
- Assist in deploying, managing, and troubleshooting cloud-based services (Microsoft 365, Azure, AWS, etc.).
- Maintain detailed documentation of system configurations, troubleshooting procedures, and IT support tickets.
- Collaborate with internal teams to improve IT operations and implement best practices.
Work Schedule : Standard hours : 8 : 00 AM – 4 : 00 PM
Occasional after-hours support for critical system updates or emergency issues.
Travel Requirements : Occasional travel may be required for onsite client visits or system installations.
On-Call Responsibilities : Limited on-call duties for urgent technical issues (typically fewer than three times per week).
Qualifications & Skills :
Benefits & Perks (TBD) :
Reporting To : IT Manager or Technical Team Lead.
Success Criteria : Success in this role is measured by system uptime, efficient problem resolution, client satisfaction, and proactive IT management to prevent issues before they arise.
If you are a proactive, detail-oriented IT professional looking to grow in a dynamic and fast-paced MSP environment, we encourage you to apply!
Salary : $75,000 - $85,000
