Director of Assessment and Referral

Responsibilities

Director of Assessment and Referral

Rivendell Behavioral Health Services is an 80-bed full-service behavioral healthcare acute care facility located in Benton, AR, that has been providing quality health care to the residents of Arkansas since 1985. Rivendell Behavioral Health Services has been offering hope to individuals, families, and communities for over 35 years.   Rivendell offers unique and individualized programming for adolescents and adults that sets us apart from many other treatment facilities, and is proud of our tenured leadership team and our committed staff members.

Website: https://www.rivendellofarkansas.com

Rivendell is the leader in providing quality mental health and addiction treatment services. Our commitment to care includes developing integrated delivery systems through partnerships with medical surgical hospitals, community mental health centers, educational institutions, managed care organizations, local health professionals and agencies. Rivendell Behavioral Health Services strives to set the standard for excellence in the field of behavioral health care and maintains its leadership role by treating each patient as a respected individual of our community.

The Director of Assessment and Referral directs, implements, and coordinates the referral and admissions process, assuring smooth and orderly admissions into the hospital.  Receives incoming inquiry calls, assesses patients for admission, and makes appropriate referrals.  Supervises and provides direction to the Assessment and Referral department while working with other members of the leadership team to ensure outstanding customer service and quality care. The Director ensures compliance for quality patient care and compliance with Joint Commission standards, CMS, state health department and all other regulatory standards. The director also participates in business development activities as needed.

What do our current employees value at Rivendell Behavioral Health & UHS?

An environment that puts patient care first. One of the most rewarding aspects of working as a team member of Rivendell is providing excellent care, comfort, and security to the patients and families at their most vulnerable times. Supportive and responsive leadership. You are never alone, as you are part of a large network of staff and leaders that routinely exchange ideas and review current topics within the industry. Having the opportunity to grow, learn, and advance in your career. There are very robust continuing education options and opportunities for skills diversification and career advancement as an employee with Rivendell and our parent company, UHS.  

Benefits include: 

·         Challenging and rewarding work environment

·         Competitive Compensation and Generous Paid Time Off

·         Excellent Medical, Dental, Vision and Prescription Drug Plans

·         401(K) with company match

·         Career development opportunities with the facility and UHS and its 300 Subsidiaries!

·         Educational Tuition Reimbursement

Rivendell is part of one of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $13.4 billion in 2022. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 94,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Qualifications

Job Requirements:

Master's Degree is preferred.

Registered Nurse Licensure (RN) is preferred
A working knowledge of behavioral health management practices and clinical operations.
An advanced knowledge of state and federal regulatory and various accreditation requirements related to behavioral health management.
A minimum of two years psychiatric treatment experience is preferred.
Current CPR or BLS certification. (offered at facility)
Current Handle with Care training and Verbal De-escalation training. (offered at facility)

Skills and Abilities:

Ability to assess the physical, emotion, and psychological needs of patients.
Ability to determine suitability of admission to the hospital based on clinical and financial criteria.
Ability to prioritize and assign tasks and hold staff responsible for their completion.
Ability to utilize computer generated reports to analyze data and make decisions.
Ability to make independent and responsible decisions.
Good knowledge of admitting and insurance verification.
Must have ability to work in a fast paced environment with frequent interruptions.
Effective verbal and written communication skills are required to communicate with patients, families, referral sources, community agencies, and staff. 
Knowledge of telephone etiquette is required.
Must be able to interact with patients, physicians, families and hospital personnel in a professional and courteous manner.
Work is of medium demand, requiring heavy telephone and personal contact with patients, employees, referral sources, community agencies, and insurance companies.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries.  We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.

Salary : $13