What are the responsibilities and job description for the Banking Operations Manager position at River Bank & Trust?
Company Overview
River Bank & Trust is a community-focused financial institution committed to delivering personalized banking solutions to individuals and businesses in our communities.
Job Description
The Lead Financial Associate will be responsible for overseeing a team of Financial Associates and ensuring that all banking operations are conducted efficiently and effectively.
Key Responsibilities
- Supervise and train a team of Financial Associates to ensure they possess the necessary skills and knowledge to perform their duties effectively.
- Maintain accurate records and reports, including cash drawers, vault balances, and transaction logs.
- Develop and implement policies and procedures to maintain compliance with regulatory requirements.
- Provide guidance and support to employees on banking operations, products, and services.
- Analyze and resolve customer complaints and issues in a professional and courteous manner.
Requirements
- Bachelor's degree in Business Administration or related field.
- Minimum 2 years of experience in banking operations or a related field.
- Proven track record of leadership and supervisory experience.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
