What are the responsibilities and job description for the Server position at River Bend RV Resort?
Hourly Rate of Pay: $8-$9.00/hr Tips
Job Summary:
Food Servers welcome guests and provide them with an enjoyable dining experience. Their role is to be the guest’s main point of communication with the kitchen and bar. Food Servers work as a team with front-of-house staff to welcome customers, direct them to their seats and take their orders. They engage in friendly conversation with their tables to make them feel comfortable and provide a hospitable environment, delivering food on time and at the correct temperature. Food Servers also maintain cleanliness in the dining room and correct any issues with meals.
Essential Duties and Responsibilities Include, but are not limited to:
- Greeting and seating customers
- Taking food and beverage orders and accurately entering them into the ordering system
- Communicating any food allergy or special nutrition needs to kitchen staff
- Ensuring all orders are filled quickly and accurately and that food is high quality
- Providing attentive service to diners, like refilling drinks as needed and checking their needs during meals
- Promptly addressing any customer service issues and referring to management if and when necessary
· Verify identification and age requirements of customers ordering intoxicating beverages
· Make suggestions to guests based on their tastes and preferences
· Accurately record and balance cash drawers and prepare cash deposits.
· Open and accurately maintain tabs throughout shifts
· Build and maintain positive rapports with regular customers
· Complete opening, closing, weekly, and daily checklists
· Cross-train in other areas of the establishment and fill in or help where needed.
· Assist with orienting new employees
· Participate in or contribute to programs, committees, marketing campaigns, or projects designed to improve employee productivity, sales, or overall morale of the establishment.
Competencies:
· Excellent Stress Management, Ability to hold composure.
· Capability to multi-task.
· Excellent organizational, interpersonal, and administrative skills.
· Ability to maintain confidentiality.
· Focus on solving or avoiding conflict. Excellent ability to listen to others.
· Strong written and oral communications skills
· Ability to work in a team-based environment, and ability to work with and respect all guests and teammates of all walks of life.
· Willingness to display passion and optimism, inspires respect and trust among peers
· Consistently exhibits the need to improve and promote quality of service and products.
· Display original and creative thinking to adapt to changes and overcome challenges; Ability to generate suggestions to improve working environment.
· Willingness to follow instructions and company policies and respond to management directions. Ability to take responsibility for actions of oneself.
· Take initiative to volunteer readily, willingness to seek additional responsibility, ability to ask for and offer help when needed.
Job Types: Full-time, Part-time
Pay: $8.00 - $9.00 per hour
Benefits:
- Employee discount
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $8 - $9