Billing Specialist

Position Overview:

The Billing Specialist plays a vital role in ensuring the accurate and timely billing to customers. This position requires a highly organized, detail-oriented professional who will be responsible for gathering/researching job specific data to generate detailed invoices for the customer. This position requires a strong understanding of services provided, billing practices and a commitment to ensuring the financial health of the company.

Duties/Responsibilities:

• Prepare and issue invoices to customers in a timely and accurate manner.
• Maintain and update customer account records with accurate billing details, which may vary depending on the line of business.
• Review, research and resolve discrepancies in billing data to include making changes to and/or adjusting costs or quantities prior to completing a customer invoice.
• Communicate effectively, verbally and in writing, with internal sales representatives and customer service colleagues, to obtain information, answer questions and address billing inquiries.
• Review and analyze contracts, change orders, service agreements and subcontracts to identify all billable items and associated costs (materials, labor, equipment, etc.)
• Calculate material costs based on purchase orders, delivery receipts, and current unit prices. Create purchase orders if necessary.
• Factor in applicable disposal amounts and costs, which may include reaching out to vendors for specific charges.
• Review and print supporting documentation to ensure accuracy in billing and provide to AP for vendor invoices to ensure all costs included, if necessary
• Create and provide custom invoices to specific customers as needed
• Learn billing for multiple lines of business, generate and review reports including tracking billing metrics.
• Utilize the computer systems to ensure proper record keeping for each job and customer
• Ensure billing practices comply with customer contracts including company, state, and federal guidelines.
• Perform other related duties as assigned.

Required Skills/Abilities:

• Excellent attention to detail and strong organizational skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) or similar software.
• Experience in Service Titan or other CRM preferred.
• Strong understanding of basic accounting principles and basic math skills.
• Excellent communication and interpersonal skills.
• Ability to work independently as well as in a team and manage multiple tasks effectively.
• Ability to prioritize deadlines and meet tight turnaround times.
• Ability to learn and adapt to new procedures and software.
• Strong analytical and problem-solving skills.
• We are looking for a self- motivated individual who thrives in a fast - paced environment

Education and Experience:

• High school diploma or equivalent required
• Associate’s degree highly preferred.
• Minimum 2-5 years of related experience required.