Garden Center Manager

Classification:  Full-time

Company:  River City Lawnscape, Inc.

Location:  W8123 Old CTH NA, Holmen, WI

Reports To:  Director of Sales

COMPANY OVERVIEW

River City Lawnscape Inc., established in 1983, is an award winning landscape design/build and full service landscape management company in La Crosse, WI and Rochester, MN. The range of services we offer includes landscaping, irrigation, mowing, lawn fertilization, landscape maintenance, outdoor and holiday lighting, snow removal and retail sales. River City Lawnscape Inc. is dedicated to providing quality, year-round service for those who desire the best for their property and is committed to building trust with our customers and in the community. Our passion is to provide opportunities while leading the way.

POSITION SUMMARY

The Garden Center Manager is an integral part of our Garden Center and our Sales Team. The Manager is responsible for achieving the sales goals within the Garden Center. This position is responsible for planning, directing, and overseeing staff, including the growth and development of all personnel. The Manager oversees the customer experience, care for plants as well as Garden Center upkeep. The Manager is responsible for all plant orders for the Garden Center as well as for the rest of RCL. We are looking for a Manager who enjoys working with people, plants, and the great outdoors. This can be a very physical, hands-on position and requires weekday and weekend hours. This is a full time, salaried position.

PRIMARY RESPONSIBILITIES & SKILLS

• Excellent leadership skills
• Assist with human resource management of Garden Center staff: hiring, firing, training, coaching, mentoring and developing staff to reach potential 
• Responsible for enforcing company policy, approving vacation requests, disciplinary actions, performance reviews, raises & demotions of all direct reports; prior approval necessary for major changes
• Management and scheduling of Garden Center staff
• Assist with overall sales and marketing initiatives for Garden Center
• Greet visitors and customers
• Provide customer service
• Develop repeat and/or referral business from customers
• Ordering of plants for Garden Center and for other departments
• Familiarization with and implementation of  Point of Sale system for scheduling, inventory, and sales
• Manage care of all plant material
• Work with Landscape Team to maintain inventory levels, pull plants that are sold for jobs and manage workflow, suggest substitutions when necessary
• Oversee Garden Center grounds upkeep and maintenance
• Proficient in or able to learn customer relationship management (CRM) software
• Effective problem solving skills 
• Ability to handle adversity
• Duties, responsibilities and activities subject to change at any time with or without notice to accommodate seasonal and peak business demands

EDUCATION & REQUIREMENTS

• 2-5 years Garden Center experience, required
• 1-3 years management experience
• Excellent written and verbal communication skills
• Conduct himself or herself in a professional manner
• Posses a valid driver’s license and must be insurable on company’s insurance policy

WORKING CONDITIONS & PHYSICAL DEMANDS

• Must maintain regular and reliable attendance at a level acceptable to the company, including the ability to work holidays, evenings or weekends as necessary

• Exposed to exterior elements (i.e. pollen, chemicals, cold and heat, etc.)
• Requires extended periods of walking, standing, kneeling, bending and lifting
• Typical work week requires 40 hours in green season, including weekends; up to 30 hours in snow season 

COMPENSATION & BENEFITS

• Salary of $45k-$50k based on experience 
• Opportunity for wage increase after 60 days

• Bonus and recognition programs
• Opportunities for advancement
• Flexible PTO
• Benefits including health, dental, vision, life and accident insurance available after 60 days, Simple IRA after 1 year
• Company issued uniforms

EXPECTATIONS (Our Core Values)

• Be passionate
• Exceed expectations
• Find a way
• Be unselfish

River City Lawnscape, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits and training.     Updated Nov 2024

Salary : $45,000 - $50,000