What are the responsibilities and job description for the Medical Scheduler position at river city vascular?
Job Summary
We are seeking a detail-oriented and organized Medical Scheduler to join our healthcare team. The ideal candidate will be responsible for managing patient appointments, ensuring efficient scheduling processes, and providing exceptional customer service. This role is crucial in maintaining the flow of operations within our medical office and enhancing patient satisfaction.
Duties
- Schedule and confirm patient appointments for various medical services, ensuring optimal use of provider time.
- Handle incoming calls with professionalism, utilizing strong phone etiquette to assist patients with inquiries and appointment requests.
- Review documentation to ensure completeness and accuracy prior to patient visits.
- Verify insurance information and communicate coverage details to patients as needed.
- Maintain an organized scheduling system using EPIC or similar medical scheduling software.
- Collaborate with medical staff to coordinate schedules and manage any changes or cancellations effectively.
- Provide excellent customer service by addressing patient concerns and resolving issues promptly.
- Assist in office management tasks as required, contributing to a smooth operational environment.
Requirements
- Previous experience in a medical office setting is preferred, with a strong understanding of medical scheduling processes.
- Excellent customer service skills, demonstrating the ability to communicate effectively with patients and staff.
- Proficiency in office management tasks, including documentation review and appointment coordination.
- Familiarity with medical terminology.
- Knowledge of insurance verification processes is beneficial.
- Strong organizational skills with attention to detail, ensuring accuracy in scheduling and documentation.
- Ability to work independently as well as part of a team in a fast-paced environment.
If you are passionate about providing quality care through effective scheduling and enjoy working in a dynamic healthcare setting, we encourage you to apply for this rewarding opportunity.
Job Type: Full-time
Pay: $14.50 - $16.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Surgery
Schedule:
- Day shift
- Monday to Friday
Experience:
- Medical office experience: 1 year (Required)
- Insurance verification: 1 year (Required)
Ability to Relocate:
- Columbus, GA 31904: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $16