What are the responsibilities and job description for the Security Assistant Shift Manager position at River City?
WERE CHANGING ENTERTAINMENT. COME JOIN US. :
Were always looking for talent that believes in having fun. At PENN Entertainment, youll get to be a part of an exciting industry, where the days and nights are fast paced. Youll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. Youll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
Shift : Days
WE LOVE OUR WORK. :
- Responsible for supervising staff and the overall daily management of a designated shift in the Security department.
- Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.
- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.
- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager.
- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.
- Ensures customer service standards are followed by all team members and addresses issues as they arise.
- Serves as the Security Manager on duty in the absence of the Security Shift Manager.
- Enforces internal control policies and procedures, including but not limited to underage gambling and drinking laws.
- Maintains safety and inspection reports for the property.
- Conducts regular Security post inspections.
- Prepares Security incident reports and maintains Security logs.
- Responds to guest and team member concerns and complaints and solves their problems with professionalism and compassion.
- Ensures Security Officers adhere to uniform dress and grooming standards consistent with departmental and company guidelines.
- Interacts and cooperates with regulatory, fire / rescue, and law enforcement agencies.
- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.
- Maintains strict confidentiality in all departmental and company matters.
BRING US YOUR BEST. :
STAY IN THE GAME. FOLLOW US. :
Weve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
STARTING SALARY :
Starting at $45,000 annually, based on experience.
Salary : $45,000
