Barista

Job Details

River Crest Country Club is looking to add a Part Time Barista for our Crest Cafe. The pay range is $18 - $20 per hour plus 15% Service Charge based on verifiable experience. Located five miles from downtown Fort Worth, River Crest is Fort Worth's oldest and most storied country club.

River Crest offers a great work environment and qualifying part time employees are offered participation in our 401(k) plan. All employees enjoy Chef-inspired meals in our Staff Dining Room.

JOB SUMMARY:

Baristas are responsible for preparing café area for food and beverage service by stocking items needed on a daily basis. Baristas will be responsible for making a wide variety of hot and cold drinks as well as taking orders on the phone. Baristas will work closely with ToGo food orders.

QUALIFICATIONS & WORK REQUIREMENTS:

• Excellent customer service skills, computer and math literate, good verbal communication skills
• Must be able to operate an Espresso machine and make blended drinks
• Must have excellent phone skills for taking orders
• Must be at least 18 years old
• Attention to detail and mental concentration are necessary for accurately performing tasks and tolerating frequent interruptions.
• Must present a neat and clean personal appearance.
• Must have timely, reliable attendance.
• Must have a professional, courteous & respectful attitude toward Members, Guests, vendors, co-workers and supervisors.

• Education Required: Food Handlers Certification; TABC if 18 years old (within 30-days of hire; will provide)
• Knowledge/Skills/Language Required:
  • English language skills. Must be able to clearly communicate verbally with Members, Guests, supervisors and co-workers
  • Active Listening Ability to give full attention to what Members/Guests are saying, taking time to understand the points being made, asking questions as appropriate
  • Service Oriented - Actively look for ways to help Members/Guests
  • Social Perceptiveness - Being aware of Members/Guests reactions

RESPONSIBILITIES / DUTIES / FUNCTIONS / TASKS:

• Set up café and ToGo stations and maintain adequate supplies
• Provide immediate attention to all Members and Guests upon phone and window operations
• Answer menu questions
• Suggest coffee or tea drinks as well as Togo items
• Present specials and suggest menu items
• Take orders and put in POS computer system in a timely manner
• Take correct orders and bag assembly of Togo orders
• Present bill
• Handle all charge tickets
• Advise supervisor of any complaints as soon as they occur
• Perform clean-up and closing duties as assigned by Manager
• Report to the supervisor to receive instructions of any special duties or events
• Completes all service duties in accordance with the guidelines for high standards of service set forth by the Club
• Greet Members and their Guests by last name whenever possible
• Ensure that Members and their Guests receive immediate attention and service upon arrival
• Observe all club policies in dealing with Members and non-members in club usage
• Ensures that all established service procedures and standards are adhered to and performed with the emphasis on giving superior service to the Members
• Work special events for the Club in a variety of positions

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Able to perform physical activities that require considerable use of arms and legs and move entire body, such as climbing, lifting, balancing, walking, stooping, and handling of materials/objects
• Able to comfortably lift up to 40 lbs
• Use hands and arms to handle, install, position, move materials, and manipulate objects
• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach
• Able to work in a fast paced, noisy environment

All employment is contingent upon successful completion of a background check and drug screen.

All employees are E-Verified.