D185 - IDD-CSDC - Clerk

River Edge is currently seeking a Full-time Clerk for the Crisis Service Diagnostic Center. Under the supervision of the Program Director, the Clerk will play a key role in providing technical and administrative support. Benefits Offered: Competitive Pay Medical, Dental, Vision Insurance Paid Time Off 12 Paid Holidays 401k with an employer match Flexible Spending Accounts Short and Long-term disability coverage Life Insurance Employee Discount Program                   FLSA Classification: Hourly, Non-Exempt  Duties and Responsibilities Greet visitors, clients, staff, with excellent customer service. Manage incoming and outgoing phone calls. Maintaining, sorting, and distributing, electronic and physical records to internal/external partners Providing general information to staff, clients, or internal/external partners Performing inventory checks/management and procurement of resources Responding to emails, sorting, and distribution of physical mail/parcels Creating, maintaining data spreadsheets, and auditing clinical data for accuracy of reporting. Other duties as assigned by direct supervisor. Qualifications High School Diploma/ GED equivalent At least 1 year of providing behavioral health service. At least 1 year of clerical experience 2 Professional references (Former employers only, no family members) Proficiency in Microsoft Office (Word, Excel, Teams, etc.) Excellent written and verbal communication skills. Ability to multitask in a high paced environment. Experience with electronic records. All applicants must pass a satisfactory background clearance and pre-employment drug test. Ability to maintain good customer relationships. Competencies Phone Etiquette: Having good phone etiquette, including clear communication, active listening, and professional demeanor when answering calls or making outbound calls. Basic Office Equipment Operation: Ability to operate basic office equipment such as printers, copiers, and scanners for tasks like document copying and distribution. Organization Skills: Being organized in managing tasks, scheduling appointments, and maintaining filing systems to ensure efficient workflow and easy access to information. Customer Service: Strong interpersonal skills to greet visitors, clients, and staff with excellent customer service, providing general information, addressing inquiries, and resolving issues courteously and professionally, fostering a positive and welcoming environment. Adaptability: Capacity to adapt to changing priorities and handle a diverse range of tasks effectively, demonstrating flexibility and resilience in managing workload fluctuations and addressing unexpected challenges, contributing to overall organizational efficiency and productivity. Additional Information: The Application Process All qualified applicants will be considered. This position is subject to close once a suitable candidate pool has been identified. The hiring managers will contact only those selected for an interview. Applicants who are not selected will receive notification via email. Due to the volume of applications received, we cannot provide information on application status by phone or email. Safe Working Environment We at River Edge believe every employee has a right to a safe work environment. Therefore, we recommend full vaccination of all employees. Getting the vaccine, frequently washing your hands, sanitizing common areas, and wearing your mask are the most effective ways to fight. Diversity and Inclusion River Edge Behavioral Health is committed to creating a diverse and inclusive work environment and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, nationality, genetic makeup, disability, age, or veteran status. Drug-Free Workplace River Edge Behavioral Health is a drug-free workplace with a longstanding commitment to providing a safe, quality-oriented, and productive work environment. In compliance with the Drug-Free Workplace Act of 1998, all applicants must pass a satisfactory background clearance and pre-employment drug screen. At-Will Workplace Employment with River Edge Behavioral Health is at will. At-will means your employment relationship with River Edge Behavioral Health or Affordable Business Solution is for an indefinite period and is subject to termination by you or River Edge Behavioral Health, with or without cause, with or without notice, and at any time. EEOC Statement River Edge Behavioral Health is an Equal Opportunity Employer: River Edge Behavioral Heath recruits qualified candidates for positions in its service area. It is the policy of River Edge Behavioral Health to provide equal employment opportunities to all employees and applicants for employment. It prohibits discrimination or harassment of any type without regard to race, color, sex, religion, national origin, age, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.