D203 - Utilization Management - Clinical Training Specialist

River Edge is seeking a dedicated and knowledgeable Clinical Training Specialist for our Emery Highway Outpatient location. The successful candidate will play a crucial role in enhancing the competencies of our direct service team members by providing comprehensive training. This position focuses on supporting employee performance in alignment with our clinical quality goals and ensuring team members are proficient in navigating and documenting within River Edge’s electronic health record system. FLSA Classification: Salary, Exempt Benefits Offered: Competitive Pay Medical, Dental, Vision Insurance Paid Time Off 12 Paid Holidays 401k with an employer match Flexible Spending Accounts Short and Long-term disability coverage Life Insurance Employee Discount Program Duties & Responsibilities Create rapport with employees for a positive learning environment to identify strengths and provide safe and constructive feedback. Assist in delivering and coordinating training processes created for new providers in electronic medical record documentation. Review importance of timely documentation and concurrent documentation during sessions. Provide documentation training during general new team member orientation twice a month. Facilitate improvements system-wide in overall quality, completeness, and accuracy of documentation in the electronic medical record through education, review, and data analysis. Communicate with Utilization Manager and program supervisors/managers regarding team member’s progress in training. Collaborate with Utilization Manager to problem solve clinical situations or address training needs/resources. Provide ongoing support to team members that need additional supervision and training.   Qualifications Minimum of an associate degree in nursing or master's degree in social work, counseling, marriage & family therapy, or social service degree. Registered Nurse (RN) or licensed as APC/LPC, LMSW/LCSW, or AMFT/LMFT. At least 1 year of Utilization Management experience is needed. Minimum 3 years of post-degree clinical experience in direct client care (preferably in behavioral health). Proficient in computer applications, including advanced skills in Microsoft Office Suite: Word, Excel, and MS Teams. All applicants must pass a satisfactory background clearance and pre-employment drug test. Provide 2 Professional references (Former employers only, no family members)   Competencies:  Customer Service Orientation: Demonstrated commitment to delivering exceptional customer service to clients, family members, community partners, and stakeholders by understanding their needs and providing solutions that meet or exceed expectations. Communication Skills: Exemplary verbal and written communication skills for effective interaction within the agency and with external community partners and stakeholders. Continuous Improvement: Dedicated to continuous learning and improvement, staying informed on industry best practices and emerging trends. Leadership: Act as a leader and mentor for new team members at River Edge, particularly in learning the electronic health record system. Ethical Practices: Uphold the privacy and confidentiality of information obtained from team members and report any unethical behaviors to Corporate Compliance or Human Resources. Training:  Stay current on documentation procedures for DBHDD and CARF, and maintain licensure through continuing education and timely renewal. Emotional Intelligence: Recognize your strengths and areas for growth, and be aware of how your actions, moods, and emotions impact others. Additional Information: The Application Process All qualified applicants will be considered. This position is subject to close once a suitable candidate pool has been identified. The hiring managers will contact only those selected for an interview. Applicants who are not selected will receive notification via email. Due to the volume of applications received, we cannot provide information on application status by phone or email. Safe Working Environment We at River Edge believe every employee has a right to a safe work environment. Therefore, we recommend full vaccination of all employees. Getting the vaccine, frequently washing your hands, sanitizing common areas, and wearing your mask are the most effective ways to fight. Diversity and Inclusion River Edge Behavioral Health is committed to creating a diverse and inclusive work environment and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, nationality, genetic makeup, disability, age, or veteran status. Drug-Free Workplace River Edge Behavioral Health is a drug-free workplace with a longstanding commitment to providing a safe, quality-oriented, and productive work environment. In compliance with the Drug-Free Workplace Act of 1998, all applicants must pass a satisfactory background clearance and pre-employment drug screen. At-Will Workplace Employment with River Edge Behavioral Health is at will. At-will means your employment relationship with River Edge Behavioral Health or Affordable Business Solution is for an indefinite period and is subject to termination by you or River Edge Behavioral Health, with or without cause, with or without notice, and at any time. EEOC Statement River Edge Behavioral Health is an Equal Opportunity Employer: River Edge Behavioral Heath recruits qualified candidates for positions in its service area. It is the policy of River Edge Behavioral Health to provide equal employment opportunities to all employees and applicants for employment. It prohibits discrimination or harassment of any type without regard to race, color, sex, religion, national origin, age, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.