Certification Specialist

WHO WE ARE

Established over thirty-five years ago in New Orleans, Louisiana, HRI Properties (HRI) is a full-service real estate development company and a national leader in the adaptive reuse of historic structures. HRI Properties is vertically integrated and has expertise in development, construction, design, governmental relations, environmental matters, historic landmark designation, and property management.

HRI Management, LLC (HRIM) is the multi-family property management entity within HRI Properties. HRIM manages a diverse portfolio of fifty-three multi-family developments consisting of five thousand units that offer luxury, affordable, and mixed-income living opportunities and over two hundred thousand square feet of office/retail space in a five-state area for HRI Properties, HRI Communities, and third-party property owners.

At HRIM, our long-term track record of success is attributable to our associates and their impact on the communities we manage. Our team is as diverse and unique as our property portfolio mix, and we are proud to have one of the highest employee tenure records in our industry. We welcome and embrace all ethnicities, cultures, ages, and lifestyles and hire individuals who can choose where they want to work. Because of our reputation and company culture, they have decided to work at HRIM.

SUMMARY

The Certification Specialist is responsible for processing all applicant files for move-in by conducting household interviews, ensuring all information is correctly listed and documented on the application, completing background screenings, obtaining third-party verifications, tracking responses, submitting for approval, and preparing files appropriately for lease and certification signing.

JOB RESPONSIBILITIES

• Responsible for processing all recertifications and interims by conducting household interviews, ensuring all information is correctly listed and documented on recertification, obtaining 3rd party verifications, tracking responses, submitting for approval, and preparing files appropriately for lease and certification signing
• Process the recertification process 120 days before the recertification date by sending annual recertification notices to tenants and follow up as required until recertification is completed
• Responsible for processing applications promptly and, if applicable, in application order
• Ensure that all recertifications are completed at least 30 days before lease expiration
• Ensure all files, both digital and paper, are always properly maintained
• Maintains accurate, up-to-date status of rental units, including availability of units, waiting and transfer lists, if applicable
• Ensure all required information is uploaded/entered in Yardi and Elite, HANO’s public housing monitoring system
• Perform other duties as assigned

QUALIFICATIONS

Required Skills/Abilities

• Must be able to work extended hours and weekends, as needed
• Ability to operate on a deadline-driven schedule and prioritize various tasks
• Ability to work in a high-volume and fast-paced environment
• Excellent verbal and written skills are required
• Must comply with regulatory agreements and possess critical thinking, evaluation, and analytical skills
• Knowledge of LIHTC, HOME, and HUD programs is a plus. Compliance certification such as COS or HCCP is preferred
• Experience in banking or financial services a plus
• Must be able to work some weekends and extended hours

Physical Requirements:

• Prolonged periods sitting at a desk, working on a computer, standing, walking, giving tours, and meeting with potential tenants
• Must be able to lift up to 15 pounds at a time
• Must be able to cover a variety of properties with stairs and conduct tours in various weather conditions

"We don’t just offer a job—we offer a lifestyle! Join our team and enjoy amazing perks that make work-life balance a reality."

Comprehensive Health Coverage – Medical, dental, and vision because your well-being matters.
Competitive Pay – We reward hard work with generous compensation.
Paid Time Off & Holidays – Plenty of time to relax, recharge, and enjoy life outside of work.
Career Growth & Learning – Training, mentorship, and tuition assistance to help you grow.
Team Culture & Perks – Team events, wellness programs, employee discounts, and more!