What are the responsibilities and job description for the Intake Specialist position at River Place Behavioral Health?
We are actively seeking an Intake Specialist with LPN/RN/CSW credentials to join our excellent team! Acadia Healthcare-River Place Behavioral Health, a service of Ochsner Health System, provides state-of-the-art psychiatric care for adults who are struggling with depression, anxiety, bipolar disorder, and other mental health concerns.
As an Intake Specialist at River Place you will participate in the development and implementation of patients' treatment plan by:
- Reviewing prospective admissions against approved admission criteria, policies and procedures.
- Initiating contact to gather required clinical and demographic data from patient and other sources.
- Responding promptly to inquiry calls.
- Scheduling assessments.
- Conducting pre-admission assessments.
- Assisting prospective patients and significant others in seeking treatment.
- Referring inquiries to other agencies and community resources when not appropriate for facility assistance or admission.
- Coordinating with referral sources.
- Coordinating transportation arrangements for patients.
- Maintaining efficient, positive customer service attitude towards patients, their families and co-workers while being responsive to customer needs.
JOB QUALIFICATIONS:
- One year of experience in the field of Behavioral Health highly preferred
- Must hold an active and unencumbered license as a RN, LPN, LPC, PLPC, CSW, LCSW, or LMSW
Experience
Preferred- One-year experience in healthcare admissions, preferably in the mental health or substance abuse field.
Licenses & Certifications
Preferred- Lic Practical Nurse
- Lic Master's Social Wkr
- Lic Prof Counselor
- Reg Nurse
Behaviors
Preferred- Loyal: Shows firm and constant support to a cause
- Enthusiastic: Shows intense and eager enjoyment and interest
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Team Player: Works well as a member of a group
- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
- Goal Completion: Inspired to perform well by the completion of tasks
- Self-Starter: Inspired to perform without outside help
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
