What are the responsibilities and job description for the Host position at River Rock Bar and Grill?
Host/Host
Duties:
- Greet and welcome guests as they arrive at the restaurant
- Escort guests to their assigned tables or waiting areas
- Provide menus and inform guests about daily specials
- Take reservations and manage the waitlist
- Answer phone calls and assist with inquiries or reservations
- Maintain a clean and organized reception area
- Collaborate with servers and kitchen staff to ensure smooth operations
- Handle guest complaints or concerns with professionalism and empathy
Skills:
- Food service experience preferred
- Proficiency in using Aloha POS or similar restaurant point-of-sale systems
- Strong guest service skills with the ability to provide exceptional hospitality
- Knowledge of restaurant operations and procedures
- Excellent communication skills, both verbal and written
- Ability to handle difficult situations with tact and diplomacy
- Attention to detail and ability to multitask in a fast-paced environment
- Strong problem-solving skills and ability to think on your feet
Join our team and be part of a dynamic and welcoming environment. As a Host/Host, you will play a crucial role in creating a positive first impression for our guests. We offer competitive pay rates, flexible scheduling, and opportunities for growth within the hospitality industry. If you have a passion for customer service and enjoy working in a team-oriented setting, we would love to hear from you.
Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on business needs.
Job Type: Part-time
Pay: $13.00 - $15.00 per hour
Shift:
- 4 hour shift
- Evening shift
Work Location: In person
Salary : $13 - $15