Loan Servicing Support Specialist

Job Description

Job Description

Description :

River Run manages the shared services organization supporting both Newburyport Bank and Pentucket Bank. While both Banks maintain their independent, mutual community bank status, working in tandem under River Run provides scale to the organization. Working together under River Run provides greater opportunities for advanced products and services and operational efficiencies. This will establish River Run as a dominant, sustainable, independent, and full-service mutual community banking partnership in the Northeastern Massachusetts and Southern New Hampshire markets.

We are seeking a detail-oriented and highly organized Administrative Support Specialist to join our team. This role will be a full-time temporary position, which will involve managing administrative tasks such as processing incoming payments, insurance tracking, scanning documents, and assisting with special projects. The ideal candidate will have strong multitasking abilities, excellent communication skills, and a focus on efficiency and accuracy in completing tasks.

Key Responsibilities

• Process Incoming Payments : Accurately processes all incoming payments, ensuring proper documentation and timely reconciliation.
• Insurance Tracking : Monitors and updates insurance records, assists with customer and / or insurance agent outreach, and ensures that all necessary information is current and properly filed.
• Scanning Documents : Organizes, scans, and indexes documents in FIS Content Management, ensuring that all records are properly stored and easily accessible.
• Daily Report Review : Reviews daily reports to ensure accuracy and completeness of information, identifying discrepancies or issues for follow-up.
• Assist with Special Projects : Supports the team with various special projects as assigned, including research, data entry, and providing general assistance to ensure the timely completion of project goals.

Requirements :

Education and Experience

Physical Requirements

River Run Services, LLC is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing or service in the military.

If you are an individual with a disability and require a reasonable accommodation to complete the application process, you may contact Human Resources at hr@riverrun.com or call 978-462-3136.