Veterinary Receptionist

River Valley Animal Hospital is seeking a Client Service Representative to join our Reception team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

This is a flexible, full-time, or part-time position, and availability needed Monday-Saturday on rotation.

Full-time benefits and compensation:

• Compensation: $16-$18/hour, based on experience and skillset
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Uniform Allowance
• Personal Pet Discounts

Minimum qualifications and skillset:

• 1-3 years of client service experience
• Previous veterinary experience is highly desired
• Proficiency in the following skills:
  • Client service and communication
  • Welcoming and discharging patients
  • Collaboration with other team members
  • Managing phone lines
  • Booking appointments
  • Setting up new clients and patients

River Valley Animal Hospital is dedicated to providing exceptional veterinary care for pets in Barling, Arkansas. Their experienced team offers a wide range of services, including preventive care, diagnostics, surgery, and dentistry, tailored to meet the individual needs of each furry companion. With a focus on promoting the health and well-being of pets, River Valley Animal Hospital strives to build lasting relationships with pet owners while ensuring the highest quality of care for their beloved companions.