What are the responsibilities and job description for the Powersport and Marine Technician Role position at River Valley Companies?
At River Valley Companies, we value exceptional customer service and strive to deliver outstanding experiences. Our team is dedicated to fostering growth and success, and we are seeking an experienced Marine Service Advisor to join our ranks.
Job Description
The ideal candidate will possess a strong technical background, excellent communication skills, and the ability to work effectively in a fast-paced environment. This role involves interacting with customers, recording data, coordinating repairs, and facilitating drop-off and pick-up of customer units.
Key Skills and Qualifications
- Previous experience in customer service.
- Basic knowledge of marine products.
- Ability to follow instructions and communicate effectively.
- Willingness to learn new technologies.
- Organizational skills and ability to meet deadlines.
- Collaborative mindset and effective teamwork skills.
- High school diploma or equivalent; some college education is advantageous.
- Experience in a dealership setting (powersport, RV, automotive, heavy equipment) is preferred.
- Proficiency in Microsoft Office (Outlook, Excel, Sharepoint) is beneficial.
- Lightspeed Evo experience is an asset.
Our Benefits Package
- Comprehensive benefits plan featuring medical, dental, and vision insurance.
- Retirement benefits through a 401(k) plan with employer match.
- Ancillary benefits, including life insurance options, short-term disability, accident coverage, and critical illness protection.
- Employee well-being initiatives, such as wellness programs, employee assistance, and access to Doctor on Demand.
- Paid time off, including sick leave and scheduled holidays.
- Exclusive discounts on units, parts, and apparel.
