Warehouse Supervisor

River Valley Holdings is a family-owned distribution company based in Syracuse, NY, serving retail customers across the northeastern United States. The River Valley family of companies: River Valley Foods, Cavallaro Foods and Garden Spot Foods, distributes a wide range of specialty dry and frozen grocery items and consumable products out of warehouses in Syracuse, NY and New Holland, PA. General Description/Purpose: The Second Shift Warehouse Supervisor oversees outbound shipping operations, focusing on efficient and accurate order selection and loading of trucks for customer deliveries. This role requires a hands-on leader dedicated to achieving high standards in order accuracy and customer satisfaction while managing a team to meet tight deadlines and maintain efficiency and safety. The 2nd Shift Warehouse Supervisor reports to the VP of Operations and Technology. Schedule: Five days a week starting at 1:30pm Wages: $65,000 - $80,000 per year Essential Responsibilities: Directly supervise second shift warehouse personnel, including Leads, order selectors, loaders, auditors, clerks and sanitation Train, coach, and motivate team members to ensure high productivity, order accuracy, and adherence to safety protocols Foster a collaborative and positive work environment, promoting teamwork, accountability and exceptional customer service in all warehouse activities Oversee the order-picking process to ensure all customer orders are accurately selected, checked, and prepared for shipping Address and resolve order discrepancies promptly, implementing corrective actions to prevent recurrence Supervise the consolidation of product from other warehouse facilities and ensure they are accurately combined for delivery Manage the loading of outbound trucks, ensuring orders are loaded accurately, safely, and efficiently to prevent damage during transit Coordinate with the Transportation Department and third-party logistics partners to ensure adherence to schedules and customer delivery requirements Monitor workflow and adjust resources as needed to meet shipping deadlines without compromising safety or accuracy Enforce company policies and food safety standards, ensuring compliance with HACCP, FDA, and SQF regulations Promote a culture of safety, conduct training sessions, and address safety concerns immediately to maintain a secure work environment Coordinate with Customer Service, Transportation and Sales Teams to plan and execute all holiday or other special distributions of product Monitor employee performance with measurable standards including selecting rates and error rates Maintain excellent sanitation in the warehouse in compliance with regulations, SQF standards and company standards Conduct regular performance reviews with all team members Identify and mentor team leads, providing opportunities for growth and preparing them for future leadership roles Qualifications: Associates or Bachelor’s degree preferred but not required 5 or more years’ experience in a Warehouse or Supply Chain role preferred 3 years of supervisory experience in warehouse operations preferred Strong organizational, problem-solving, and leadership skills with a keen eye for order accuracy Experience with warehouse management software (WMS) and proficiency in Microsoft Office Suite Proven ability to mentor, train, and develop staff Ability to lift up to 50 lbs and work on feet for extended periods Ability to work a second shift starting at 1:30PM including overtime and weekends as needed Benefits: We offer a competitive compensation and benefits package that includes: Flexible Paid Time Off Company paid holidays Health, prescription, and dental insurance Life and disability insurance Supplemental insurances 401 (k) with company match Employee assistant program Employee purchase program River Valley Holdings is an Equal Opportunity Employer (EOE)

Salary : $65,000 - $80,000