Assistant Property Manager

The Assistant Property Manager (APM) works in accordance with established policies, procedures, and instructions of the Property Manager. The APM assists the Property Manager with the overall operation of the Leasing Office, including training staff, scheduling daily activity of office staff, leasing apartments, and maintaining proper records, as well as developing long and short-term plans of action.

Responsibilities (Other duties may be assigned)

• Assists with day-to-day operations and management of the community
• Executes a warm-call program to residents to ensure optimal customer service
• Ensures that paperwork is processed properly and submitted in the order that is required by policies and procedures of Bridge Property Management
• Answers telephone and greets visitors
• Assists Property Manager with daily, weekly, and monthly report compilation
• Assists in preparing resident rent renewals
• Approve and audit utility bills and monitor overage notifications
• Reviews court list for accuracy, calls delinquent residents, prepares late letters
• Send residents letter acknowledging their intent to vacate, process in the computer system
• Complete related paperwork in an accurate and timely manner
• Performs all other duties at the request of the Property Manager
• Assists in handling customer relations that include complaints, special requests, move-outs, and advertising programs
• Ensures that assigned parking spaces are updated
• May temporarily fill in for the Property Manager when necessary
• Assists the Regional Manager and Property Manager in developing rental, marketing and advertising programs
• Assists with maintaining a well-organized Leasing Office
• Leases apartments which includes conducting rental inquiries and touring the community
• Assists leasing team with paperwork, applications, and leases as needed
• Processes applications and leases into computer system as needed
• Participates in resident activities, open houses, and other events to promote the community
• Must have total understanding of Fair Housing Regulations
• Responsible for preparation and presentation of delinquent rent accounts in Rent Court
• Flexibility in work schedule including weekend hours as determined by Regional and/or Property Manager may be required periodically to ensure adequate staffing

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. It is important to be able to handle multiple tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong commitment to company goals and values
• Excellent communication skills, both verbal and written
• Customer-centered
• Friendly and positive attitude
• Ability to maintain confidentiality
• Dependable, organized team player
• Ability to direct and coach others
• Must have valid drivers license and dependable vehicle
• Through knowledge of Fair Housing Laws
• Previous Yardi Experience is preferred

Sales: Must be able to effectively persuade individuals to choose a product

Creativity: Must be able to generate new ideas in a competitive marketplace

Communications: Must be able to clearly convey thoughts and ideas in both written and oral forms to management and residents.

Organization: Must be able to coordinate activities and time schedules

Flexibility: Must be able to manage changes and work demands

Dependability: Must be a reliable team player who can take initiative

Professionalism: Must be able to consistently maintain a professional demeanor

Decision-Maker: Must be able to resolve resident and associate issues independently

Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Language Skills: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or government regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• While performing the duties of this job, employee is regularly required to walk, use hands to finger, handle or feel, reach with hands and arms, and talk or hear
• Employee frequently is required to stand, sit, and taste or smell
• Employee is occasionally required to stoop, kneel, crouch or crawl
• Employee must frequently lift and/or move up to 10 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus
• Employee is regularly exposed to outside weather conditions
• Noise level in the work environment is usually moderate
• Individual in this position must be creative, organized, dependable, professional and flexible

Education/Training/Experience

• Proven sales record in Leasing
• Candidate should display strong administrative skills
• Candidate should possess strong written and oral communication skills
• Intermediate writing and mathematical abilities are needed to perform the basic functions of this position
• Candidates must submit to a complete background check and meet company requirements of such
• Candidates must have reliable, personal transportation
• Requires one year minimum industry-related experience in management
• Attend Fast Track or other approved property management seminars and classes
• Exhibit leadership skills, as noted by Property Manager
• Consistently meet and exceed leasing requirements

Available shifts and compensation: Available shifts all days except Sundays and Saturdays. Compensation is $20.00 - $28.00/hour.

About River View Residential : At River View Residential, our team is the reason for our success. Our team members are not just a number they are a pivotal part of our mission to provide superior services to all of our stakeholders. We invest in you with our continual learning and development platforms, inclusive cultural, and focus on bench strength growth. River View Residential has opportunities for every skillset. Explore you future today with one of our many exciting career opportunities.

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