ADMISSIONS COORD UM PRN

River Vista Behavioral Health sits along the bluffs overlooking the San Joaquin River, this brand new, 128-bed facility, will provide high-quality and advanced behavioral health services to residents and visitors in the Central Valley. The new hospital will employ more than 250 people, including clinicians, nurses, mental health technicians, support staff and administration.

We are currently seeking a compassionate and hardworking ADMISSIONS COORDINATOR. The Patient Admission Coordinator is responsible for providing admission support duties during the initial admission process and for clerical support of the UM Director and department. Incumbent maintains an effective paper flow and record-keeping system. This will be a temporary position.

QUALIFICATIONS

Education: High School diploma, or equivalent. Bachelor’s degree preferred.

Experience: Minimum of two (2) years experience in a health care facility preferred.

Additional Requirements: Must have knowledge of medical terminology and must be able to type 30 wpm. Must be competent using Microsoft Office products (Word, Excel).

STANDARDS OF PERFORMANCE

Essential job functions

• Answer office telephones in a courteous manner, prepare messages as appropriate and triage urgent telephone calls to the appropriate clinical staff person.
• Assure that blank admission packets are always available for new admissions, ensuring that all necessary legal and clinical forms are present with blank charts.
• Order patient and staff supplies for the department, obtain approval prior to submitting purchase orders and maintain the established levels of inventory and supplies. Call for service when necessary.
• Prioritize typing requests to ensure an accurate and timely response to each request and ensure completed typing projects are neat, accurate and in proper format.
• Provide photocopy services as requested, utilize photocopy machine in compliance with facility policy, and maintain a file of master copies for those items which require repetitive photocopying.
• Meet admitting patient in hallway, obtain vital signs and discuss admissions paperwork with patient.
• Miscellaneous data entry and file management.
• Assist with call management and referral triage when necessary.
• Work in collaboration with A&R clinicians to obtain written consent from patients upon admission.
• Assist with escorting patients to assigned units upon admission.
• Assist with insurance verification for patients upon admission.
• Triage faxed and e-mailed referral information for A&R clinicians.

Performance Accountability

• Employ appropriate crisis intervention techniques as trained.
• Demonstrate excellent guest relations in communication, cooperation and in giving assistance to patients, physicians/licensed practitioners, co-workers and visitors in a prompt and courteous manner.
• Maintain confidentiality of facility employees and patient information.

Additional Standards

• Adhere to facility, department and Corporate Personnel Policies and Procedures.
• Attend all mandatory facility in-services and staff development activities as scheduled.
• Adhere to facility standards concerning conduct, dress, attendance and punctuality.
• Support facility-wide quality/performance improvement goals and objectives.

KNOWLEDGE, SKILLS, AND ABILITIES

THIS SECTION DESCRIBES WHAT KNOWLEDGE, SKILLS AND ABILITIES AN EMPLOYEE IN THIS POSITION SHOULD CURRENTLY POSSESS. THIS LIST MAY NOT BE COMPLETE FOR ALL KNOWLEDGE, SKILLS AND ABILITIES REQUIRED FOR THIS POSITION.

• Knowledge of medical terminology.
• Knowledge of medical record maintenance and filing procedures.
• Knowledge of personal computers and software.
• Demonstrated problem solving skills.
• Skill in organizing and prioritizing workloads to meet deadlines.
• Skill in telephone etiquette and paging procedures.
• Effective oral and written communication skills.
• Good spelling skills and legible handwriting.
• Ability to type 30 wpm.
• Ability to work within deadlines and prioritize work.
• Ability to communicate effectively with patients and co-workers.
• Ability to adhere to safety policies and procedures.
• Ability to use good judgment and to maintain confidentiality of information.
• Ability to work as a team player.
• Ability to demonstrate tact, resourcefulness, patience and dedication.
• Ability to accept direction and adhere to policies and procedures.
• Ability to recognize the importance of adapting to the various patient age groups (adolescent, adult and geriatric).
• Ability to work in a fast-paced environment.
• Ability to meet corporate deadlines.
• Ability to react calmly and effectively in emergency situations.

• Ability to stand, sit or walk up to six hours, sit for up to two hours.
• Ability to spend 20% of the work day outdoors in temperatures varying from 30° to 100° F and 80% of the work day indoors in temperatures varying from 60° to 85° F.
• Ability to occasionally push/pull wheeled carts from 50 lbs. (i.e., EKG machine, patient on stretchers).
• Ability to frequently lift and carry up to 20 lbs. (i.e., files, charts, patient belongings).
• Ability to frequently reach above, at or below shoulder height (to obtain supplies, reach in cabinets, use refrigerator), kneel, bend, stoop, turn, twist.
• Ability to frequently handle objects, through manipulation, simple grasping, twisting and fingering of small objects (for example, telephone buttons and thermometers, with both hands).
• Ability to communicate verbally, see well enough to read written material.
• Ability to discern a variety of odors.
• Ability to occasionally handle hazardous/infectious waste.
• Ability to work continuously in an environment where the noise level is frequently high and where chemicals are frequently used for cleaning, where mechanical and electrical hazards may occasionally be present and where dust, mist and steam are frequently generated in housekeeping tasks.
• Ability to work at a rapid pace and tolerate a variety of repetitive tasks.
• The ability to competently and fully perform CPI is an essential position function.
• Must be able to hear sufficiently, with or without correction, to competently perform all essential job function.

One of the nation’s largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. UHS is recognized as one of the World’s Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies.

EEO Statement:

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice:

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.