What are the responsibilities and job description for the Patient Care Coordinator position at Riverbank Modern Dentistry?
I am looking for a warm, welcoming, and caring individual to be the first point of contact for our patients. Our brand new Private office is a small, professional practice in Riverbank, and we strive to maintain a very personable, comfortable feeling for our patients.
Candidate should be able to provide very good customer service and should have good telephonic and in person communication skill.
Responsibilities:
-Professionally greet patients and provide a warm, welcoming visit for them
-Efficiently and effectively coordinate patient appointments and insurance benefits
-Assist patients in understanding their dental benefits
-Work with insurance companies to gather patient eligibility, predeterminations and payments
-Comfortably review treatment plans, and insurance predeterminations, as well as set up payment arrangements with patients
- Ensure office HIPPA compliance
Requirements:
-Great customer service and excellent communicator both in person, on the phone and through email
-Organized, timely, detailed and reliable
-Ability to multitask and work as a team
-Confident and knowledgeable with technology, computers, social media, etc.
-Previous dental experience. Knowledge of the dental software Open dental is a plus.
-Bilingual(Spanish), previous dental office experience and back office experience is a plus
-High school degree or equivalent
Please email your resume and cover letter as to why you would be a good fit.
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Plastic shield at work stations
- Temperature screenings
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Work Remotely
- No
Job Type: Full-time
Pay: From $22.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- Monday to Friday
Application Question(s):
- Are currently employed? If it does apply to you, please explain employment gaps of more than 3 months.
- What is your expected pay? Please be specific.
- If needed, Would you be able to email me recommendation letters?
- Are you familiar with "Open Dental" practice management software?
Education:
- High school or equivalent (Required)
Experience:
- Dental office: 1 year (Preferred)
Language:
- and write fluent Spanish (Preferred)
License/Certification:
- DA or RDA license (Preferred)
Work Location: In person
Salary : $22