What are the responsibilities and job description for the Asst. Director, Residential Sales position at Riverbay Corporation?
Essential Job Duties and Responsibilities:
- Responsible for the supervision of staff within the Residential Sales Department, including hiring, evaluations, performance management, directing the work, scheduling and separations, if necessary.
- Responsible for planning, developing and implementing the Sales and Marketing plan and policy for the organization.
- Develop and implement strategies to improve business processes, increase productivity, and enhance customer service.
- Sets goals and expectations for direct reports, aligns performance and incentives, manages performance issues and holds team accountable for results.
- Provide leadership, coaching, guidance, ongoing feedback and motivation to staff, ensuring adherence to company policies and procedures.
- Attends in-house management meetings, and manages the day-to-day responsibilities of the sales office.
- Provide administrative backup to Director.
- Acts as a resource to organization by providing support and training in a variety of sales & marketing specific areas.
- Maintains sales tracking database and ensures processes are being followed.
- Enforces sales-related policies and procedures.
- Ensures brand integrity in all aspects of marketing.
- Follows proper procedures for accounting system, including but not limited to creating and aooroving purchase orders and invoices.
- Review budget control reports to ensure the department is within budget expectations, notify Director of any variance in writing and create financial reports.
- Manage all cooperators issues and handles complaints in a professional and timely manner.
- Conduct Shareholder orientations as needed
- Responsible for successful sales closing resulting in new move-ins to increase and/or maintain budgeted occupancy.
- Holds regular staff meetings to ensure communication is received timely and consistently by all team members and keep employees informed and engaged.
- Provides leadership and supervision to all assigned staff, ensuring they are up to date with training, have a strong understanding of the company's policies and procedures and all fair housing laws, and operations manual (SOP).
- Review and edit documents prepared by other members of the Sales team to ensure accuracy and compliance with company policies, Recommend revisions as appropriate.
- Perform all other duties as assigned.
Educational Requirements:
- College degree, or equivalent
- Real Estate Sales License, preferred.
Work Experience and Minimum Requirements:
- At least 1 year of apartment leasing or real estate sales related experience (familiar with New York Community, Renewal guidelines, Mitchell Lama regulations and antidiscrimination compliance laws.)
- Minimum 2 years' supervisory experience
- Exceptional written/oral communication
- Proficiency in Microsoft Office
- Excellent problem-solving ability with good crisis intervention, communication, strong interpersonal and team building skills
- Must have excellent organizational, decision making and writing skills
- Ability to type at least 50 wpm is essential
- Hands-on experience with modern office equipment (e.g. fax machine and printers, etc.)
- Professional demeanor and appearance are essential
- Superior organizational and time-management skills
- Ability to exercise diplomacy in tense situations
- Bi-Lingual is a plus
- Must possess a valid NY/NJ/CT/PA driver license, with a clean history
Testing:
- Drug screening, as permitted by, and consistent with, applicable law.
Physical Requirements:
Persons performing service in this position classification may routinely exert up to 50 pounds of force to lift, carry, push, pull, or otherwise move objects. This type of work will involve regular walking or standing for extended periods of time. It may involve stooping or bending. Handling and working with various materials and objects are important aspects of this job.
Reasonable accommodations may be made to enable a person to perform the essential functions of the job.
***Riverbay Corporation is an Equal Opportunity/Affirmative Action Employer. ***
