Front Desk Coordinator

Job Overview
The Front Desk Coordinator plays a crucial role in ensuring the smooth operation of our dental office. This position serves as the first point of contact for patients and visitors, providing exceptional customer service while managing administrative tasks. The ideal candidate will possess a strong understanding of dental terminology and have experience with medical records management.

Duties

• Greet patients and visitors warmly, ensuring a welcoming atmosphere.
• Schedule and confirm appointments using Open Dental office software.
• Manage patient records, ensuring accuracy and confidentiality in compliance with HIPAA regulations.
• Handle clerical tasks including filing, data entry, and maintaining organized medical records.
• Answer phone calls and respond to inquiries regarding services, appointments, and insurance information.
• Process patient payments and insurance claims efficiently.
• Collaborate with dental staff to ensure seamless patient flow and communication.
• Assist in maintaining the cleanliness and organization of the front desk area.

Skills

• Proficient in dental terminology to effectively communicate with patients and staff.
• Strong clerical skills with attention to detail for managing administrative tasks.
• Experience with medical records management is essential.
• Familiarity with Open Dental office software is preferred.
• Excellent organizational skills to manage multiple tasks efficiently in a fast-paced environment.
• Strong interpersonal skills to build rapport with patients and team members alike.

Join our dedicated team as a Front Desk Coordinator where your skills will make a significant impact on our patients' experiences!

Job Type: Full-time

Pay: From $24.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Free parking
• Health insurance
• Paid time off

Schedule:

• Monday to Friday
• No nights
• No weekends

Work Location: In person

Salary : $24