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Program Director

Riverbend
Haverhill, MA Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 5/31/2025

Program Director at Ray of Light, Recovery Café Haverhill

The Program Director is responsible for overseeing all programmatic and administrative operations for Recovery Cafe Haverhill (ROLRC), including program oversight, staff supervision, external marketing, and community networking. This position works closely with community volunteers, staff members, and the ROLRC Advisory Board to ensure that ROLRC effectively meets the needs of the region's recovery community. This position works closely with Recovery Cafe Network to maintain ROLRC's alignment with the RCN Model and BSAS to meet contractual obligations. The Program Director represents the organization in a positive, professional image at all times.

Supervisory Responsibilities:

Oversees the Program Coordinator, Member Engagement Coordinator, Community Engagement Coordinator, and Recovery Coach.

Job Details:

Reports to: Nicole Cardelle & Rich Hollett, Division Director of Recovery Support Services

Job Responsibilities:

· Provide weekly individual supervision to the Program Coordinator, Member Engagement Coordinator, Community Engagement Coordinator, and Recovery Coach.

· Facilitate weekly staff meeting with all full-time and part-time staff.

· Collaborate with Program Coordinator to develop School for Recovery and oversee implementation of programming.

· Supervise the implementation of the Member Advisory Board (MAB) and ensure that program improvements are made accordingly.

· Facilitate one recovery circle per week and peer recovery support groups as necessary.

· Participate in training as required.

· Meet with supervisor weekly for individual supervision.

· Ensures that the work environment is aligned with the guiding principles of the Recovery Cafe Model.

· Upholds the Recovery Cafe Model in the implementation of all policies and procedures of the RSC.

· Attends all peer recovery support center director meetings scheduled by the Bureau of Substance Addiction Services (BSAS).

· Collaborates with Director of Peer Recovery and Community Outreach in hiring RSC staff.

· Adheres to the guiding principles of the Recovery Cafe Model.

·

Competencies:

· Able to work and problem solve independently.

· Strong organizational skills with attention to detail.

· Demonstrates an ability to actively listen and respond to questions and concerns of staff, members, and other stakeholders.

· Practices discretion in all aspects of the job.

· Maintains a current knowledge of the roles and responsibilities of recovery coaching.

· Able to manage constant change at a moment’s notice

· Self-starter able to self-direct and manage their assigned schedule and budget their time appropriate.

· Self-starter able to self-direct and manage their assigned schedule and budget their time appropriate.

· Possesses a desire to learn and grow within the organization.

· Familiarity with the community based medical, behavioral health, and substance use resources and addiction treatment providers and systems in and around Lowell is a significant plus.

Physical demands:

While performing the duties of this job, the employee is frequently required to stand, walk, and sit.

The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop kneel, crouch or crawl; and talk or hear.

Qualifications:

· Bachelor's degree in Behavioral Health or another related field or equivalent lived experience.

· Supervisory experience and/or similar experience are preferred.

· A minimum of two years of experience in the SUD treatment field or similar behavioral health field is required.

· Working knowledge of Microsoft Word, Excel, and Outlook required

· Must display the use of appropriate independent judgment to determine the proper course of action in resolving problems and in emergencies

Affirmative Action/EEO statement:

Riverbend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Tuition reimbursement

Schedule:

  • 8 hour shift

Work Location: In person

Salary : $65,000

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